Intake & Assessment Officer Cats & Smalls
Intake & Assessment Officer Cats & Smalls

Intake & Assessment Officer Cats & Smalls

Full-Time 26227 - 26227 £ / year (est.) No home office possible
Wood Green

At a Glance

  • Tasks: Provide daily care and support for cats and small pets, ensuring their well-being.
  • Company: Join a passionate team dedicated to animal welfare and rehoming.
  • Benefits: Enjoy 36 days annual leave, healthcare support, and exclusive discounts.
  • Other info: Full-time role with excellent career growth and a supportive work environment.
  • Why this job: Make a real difference in the lives of pets and help them find loving homes.
  • Qualifications: Experience with animals, strong communication skills, and basic Microsoft Office knowledge.

The predicted salary is between 26227 - 26227 £ per year.

Are you a good team player with a positive outlook? Do you have experience working or volunteering with cats and/or small pets? If so, join our team as a full-time Intake and Assessment Officer providing daily animal care and support to the pets in our care.

Our ideal candidate will have an aptitude for animal behaviour, knowledge of animal health and a thorough understanding of how to provide excellent customer service. In this role, they will be working alongside other Intake and Assessment Officers, Pet Matching Officers and Cat Care Specialists to provide the best care to our pets and prepare them for new homes. This will include providing daily care, keeping records up to date and sharing their knowledge with our fosterers and customers. They will have the chance to make a real difference and contribute to overall rehoming outcomes.

In addition, they will:

  • Conduct on-going assessments of cats and small pets to get them ready for fostering and/or rehoming.
  • Assist in the rehoming and matching of cats and small pets as necessary.
  • Ensure all health and safety standards are maintained for themselves and their colleagues.
  • Provide stimulating environments and activities for the pets in our care to promote physical and mental well-being.
  • Train and support volunteers to enhance cat and small pet welfare and operations.

To be considered for this opportunity you will need:

  • Proven communications skills within a team.
  • A basic understanding of and skills for Microsoft Office.
  • To be able to work both independently and under supervision.
  • The ability to work under pressure, whilst applying pragmatism to difficult situations.

This is a full-time permanent position, working 37.5 hours per week, including every other weekend. The starting salary for this position is £26,227.50 per annum. This will be complemented by:

  • 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years.
  • Up to 8% employer pension contributions.
  • Support towards healthcare costs (cashplan).
  • Employee wellbeing package to include free access to Headspace.
  • Life assurance (4x salary).
  • Enhanced parental leave (subject to qualifying period).
  • Benefits hub – exclusive discounts on popular brands.
  • 25% discount in our charity shops.

To apply for this position please submit a copy of your CV and a Covering Letter outlining why you feel you would be the best candidate for this role. We look forward to receiving your application!

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Intake & Assessment Officer Cats & Smalls employer: Wood Green

At Woodgreen, we pride ourselves on being an exceptional employer dedicated to animal welfare and community support. Our team-oriented culture fosters collaboration and personal growth, offering extensive benefits such as generous annual leave, healthcare support, and a wellbeing package. Join us in making a meaningful impact on the lives of cats and small pets while enjoying a rewarding career in a supportive environment.
Wood Green

Contact Detail:

Wood Green Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Intake & Assessment Officer Cats & Smalls

✨Tip Number 1

Get to know the team! Before your interview, check out our website and social media to understand our culture and values. This will help you connect with us during the interview and show that you're genuinely interested in being part of our team.

✨Tip Number 2

Prepare for situational questions! Think about your past experiences with animals and how you've handled challenges. We love hearing real-life examples, so be ready to share stories that highlight your skills and passion for animal welfare.

✨Tip Number 3

Show off your teamwork skills! Since you'll be working closely with other officers and volunteers, emphasise your ability to collaborate and communicate effectively. Share examples of how you've worked well in a team setting to achieve common goals.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to reiterate why you're the perfect fit for the Intake & Assessment Officer position.

We think you need these skills to ace Intake & Assessment Officer Cats & Smalls

Animal Behaviour Knowledge
Animal Health Understanding
Customer Service Skills
Communication Skills
Record Keeping
Teamwork
Independence
Pressure Management
Microsoft Office Skills
Training and Support for Volunteers
Problem-Solving Skills
Attention to Detail
Empathy towards Animals

Some tips for your application 🫡

Show Your Passion for Pets: When writing your application, let your love for cats and small pets shine through! Share any relevant experiences you've had, whether it's volunteering or simply caring for your own furry friends. We want to see that you genuinely care about animal welfare.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your skills in animal behaviour and customer service, and explain how they relate to the responsibilities of the Intake & Assessment Officer. This will help us see why you're the perfect fit!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at Wood Green

✨Know Your Stuff About Cats and Small Pets

Make sure you brush up on your knowledge of animal behaviour and health. Be ready to discuss specific examples from your experience with cats and small pets, as this will show your passion and understanding of their needs.

✨Show Off Your Team Spirit

Since this role involves working closely with other officers and volunteers, highlight your teamwork skills. Share examples of how you've successfully collaborated in the past, especially in high-pressure situations.

✨Demonstrate Your Customer Service Skills

Prepare to talk about your approach to customer service. Think of scenarios where you’ve gone above and beyond for customers or fosterers, as this will illustrate your commitment to providing excellent care and support.

✨Be Ready for Practical Scenarios

Expect some situational questions during the interview. Practice how you would handle various challenges related to animal care and rehoming, as this will showcase your problem-solving abilities and pragmatism.

Intake & Assessment Officer Cats & Smalls
Wood Green

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