At a Glance
- Tasks: Lead a vibrant team to manage our new Charity Superstore and drive sales.
- Company: Join Woodgreen, a passionate charity dedicated to improving pet welfare.
- Benefits: Enjoy 36 days annual leave, competitive salary, and exclusive discounts.
- Other info: Flexible working hours and opportunities for personal growth in a supportive environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for teamwork and customer service.
The predicted salary is between 29250 - 29250 £ per year.
At Woodgreen, we believe that every pet deserves a safe, loving home.
That's why we're transforming how we support pets and their owners—taking our expertise into communities, helping families overcome challenges before they reach crisis point.
Our Retail team is central to supporting this, raising the vital funds which allow our teams to continue to work directly with pet owners, communities and partner organisations to improve pet welfare, strengthen communities and prevent unnecessary pet relinquishment.
We’re looking for an experienced and ambitious retail leader to manage our new Charity Superstore in Huntingdon.
This is more than a shop management role—it's an opportunity to lead one of our largest retail operations, inspire a team of staff and volunteers, and work closely with colleagues across Retail, Fundraising and Communications to help raise the profile of the store through creative marketing, community engagement and exciting events.
Taking full responsibility for the day-to-day operation and commercial success of our high-volume superstore, our successful applicant will lead an enthusiastic team of Assistant Shop Managers and volunteers, ensuring that the store delivers exceptional standards of customer service, merchandising and stock management while achieving ambitious sales and income targets.
As someone who thrives in a fast-paced retail environment, you will enjoy developing people, and will have a passion for delivering outstanding customer experiences. You will;
- Drive sales, profitability and Gift Aid income to achieve agreed targets.
- Manage stock flow, merchandising and product presentation to maximise sales.
- Support the distribution of donated stock across our retail network.
- Plan and deliver engaging in-store events, VIP shopping evenings and seasonal campaigns.
- Develop a strong local marketing presence, including social media activity and community partnerships.
- Monitor KPIs and use performance data to drive continuous improvement.
With significant experience within charity retail or a comparable retail environment you will have experience leading, coaching and developing high-performing teams and a passion for working with volunteers and creating an inclusive team culture.
- If you have;
- Strong commercial awareness and experience managing sales and budgets.
- Excellent communication and relationship-building skills.
- Confidence using Microsoft 365 or similar systems.
- The ability to balance competing priorities in a busy retail environment.
We would love to hear from you!
This is a full time, permanent position with a salary of £29,250 per annum. A flexible approach to working will be required as the shop is open seven days per week.
- This competitive salary will be complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Due to the nature of this role there will be an element of manual handling and physical activity involved.
You may also be required to work alone from time to time.
For this reason we are unable to accept applications from anyone under the age of 18.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.
Please note that this role is subject to a range of pre-employment checks to include a DBS check.
You will also need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information.
If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.
We expect all employees and volunteers to share this commitment.
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Charity Superstore Manager in Huntingdon employer: Wood Green
Woodgreen Royston is an exceptional employer that values its team members and fosters a supportive work culture. As a Charity Shop Manager, you will enjoy a competitive benefits package, opportunities for personal growth through volunteer training, and the satisfaction of making a positive impact in the community. Join us in a vibrant environment where your leadership can shine and contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Superstore Manager in Huntingdon
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wood Green, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wood Green!
We think you need these skills to ace Charity Superstore Manager in Huntingdon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wood Green, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wood Green and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wood Green that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wood Green
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
