Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead cross-functional teams to design and deliver innovative human experiences.
- Company: WongDoody is a Human Experience Company transforming businesses through strategic design.
- Benefits: Collaborative culture, opportunity to work on diverse projects, and growth within a global team.
- Why this job: Join a dynamic team that values creativity and innovation in solving complex challenges.
- Qualifications: Senior-level experience in digital agencies with a strong portfolio in experience design.
- Other info: Work closely with clients and inspire teams to push boundaries in design.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Experience Design Lead
JOB DESCRIPTION
ABOUT WONGDOODY
We are a Human Experience Company. Human experience is not just what we do, it’s who we
are — a highly collaborative collection of global experts building experiences that can help
transform businesses. And because we are powered by Infosys, we have the skills and scale to
build anything we can imagine, and to deliver it anywhere in the world.
Brand Engagement: we create fully integrated campaigns that live on the largest media stages.
Customer Experience: we design next-generation products, services and experiences that drive
brand engagement and growth end to end. Commerce: we believe there is no store of the
future, only the consumer of the future.
To learn more about us and see our work visit https://wongdoody.com/. To learn more about job
opportunities, please visit our Careers page at http://www.wongdoody.com/careers/
ROLE SUMMARY
We are looking for a driven Experience Design Lead who thrives on solving complex
challenges. You are a strategic thinker—always on the lookout for interesting insights to bring
the work and thinking to the next level, and you take a holistic approach and inspire those
around you to look at end-to-end human experience beyond simply a product being created.
The role reports into WongDoody’s Head of Service Design EMEA. The ideal candidate for this
role is a true practitioner, who is adept at engaging clients from c-suite to product owners on
how design and human-centric strategic thinking can help solve their challenges. You must be
comfortable with leading workshops with clients, collaborating with designers, developers and
BAs, and planning and executing research.
As an Experience Design Lead, you play a key role throughout the design process. We
embrace change and exploration; everyone at WongDoody is committed to creating the best
possible experience.
RESPONSIBILITIES
Lead and/or support cross-functional teams (including Strategy, Product Design,
Development, BA, etc.) and partners, from initial ideation to final design, to deliver top
quality strategic and creative outputs on projects and accounts
Design and communicate effectively through diagrams, sketches, designs, and
prototypes
The Bower, 207 Old Street, London EC1V 9NR, United Kingdom
www.wongdoody.com
Develop, advocate for, and execute the appropriate approaches or delivery methods to
best address different contexts and requirements, including measuring and evaluating
outcomes
Draw insights from data collected through quantitative and qualitative methods and
effectively communicate them to the team and the wider organization to inform strategic
deliverables
Help teams to manage and visualise outcomes, prioritise work and adhere to agreed
project priorities and scope
Own and grow client relationships
Work with other leaders and stakeholders to continuously identify spaces where
experience design can add value and help scope related projects and deliverables
Inspire the team and the client to push thinking further and to consider taking on a more
daring, audacious, and innovative direction
Work with our own Product Design and Design Engineering teams and the Infosys teams
to ensure your vision is translated into the live product
Contribute to the development of experience design practice tools, methodologies and
applications and inspire innovative approaches and techniques
QUALIFICATIONS
Experience working at leading digital agencies within a senior level role
A strong portfolio of complex, digital experiences that demonstrates applied experience
of experience design methodologies
Excellent communication and stakeholder management skills including being able to
foster collaboration, explain rationale, align and persuade stakeholders, drive
conversations, and build client relationships
The tendency to thrive in an action in a fast-paced, sometimes ambiguous environment
A solid understanding of other disciplines (such as client engagement, technology,
delivery, UX, and strategy) needed to create brilliant experiences
A proactive, can-do attitude, sense of humour and a desire to drive the business forward
User Experience Lead employer: WongDoody
Contact Detail:
WongDoody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Lead
✨Tip Number 1
Make sure to showcase your leadership skills in your conversations. As an Experience Design Lead, you'll be expected to lead cross-functional teams, so highlight any past experiences where you've successfully managed diverse groups and driven projects to completion.
✨Tip Number 2
Prepare to discuss your approach to human-centric design. WongDoody values strategic thinking and a holistic view of user experience, so be ready to share insights on how you've applied these principles in previous roles.
✨Tip Number 3
Familiarize yourself with WongDoody's work and their approach to brand engagement and customer experience. Being able to reference specific projects or methodologies they use will demonstrate your genuine interest in the company and its mission.
✨Tip Number 4
Showcase your ability to communicate complex ideas clearly. Since the role involves engaging with clients from various levels, practice explaining your design processes and outcomes in a way that is accessible and compelling to different stakeholders.
We think you need these skills to ace User Experience Lead
Some tips for your application 🫡
Understand the Company: Dive deep into WongDoody's mission and values. Familiarize yourself with their approach to human experience and how they integrate design into business solutions. This will help you tailor your application to reflect their ethos.
Showcase Your Portfolio: Highlight a strong portfolio that demonstrates your experience in leading complex digital projects. Include examples that showcase your ability to engage clients and collaborate with cross-functional teams, as this is crucial for the role.
Tailor Your Communication: Craft your application to emphasize your excellent communication and stakeholder management skills. Use specific examples from your past experiences where you successfully aligned stakeholders and fostered collaboration.
Express Your Strategic Thinking: In your cover letter or personal statement, illustrate your strategic thinking abilities. Discuss how you approach problem-solving and how you inspire teams to push boundaries in design and innovation.
How to prepare for a job interview at WongDoody
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your experience design methodologies. Be prepared to discuss specific projects, the challenges you faced, and how you solved them.
✨Demonstrate Strategic Thinking
During the interview, emphasize your ability to think strategically. Share examples of how you've used insights to drive design decisions and improve user experiences.
✨Engage in Collaborative Dialogue
Since the role involves leading workshops and collaborating with various teams, practice engaging in discussions. Show your ability to foster collaboration and communicate effectively with stakeholders.
✨Embrace Change and Innovation
WongDoody values innovation and exploration. Be ready to discuss how you've embraced change in past projects and how you inspire others to push boundaries in design.
