At a Glance
- Tasks: Oversee corporate kiosks, coach teams, and drive performance improvements in food retail.
- Company: Join the Wonderfield Group, part of Zensho Holdings, a global leader in food service.
- Benefits: Enjoy hybrid working, career growth opportunities, and discounts on dining and wellness services.
- Other info: Be part of a dynamic team with excellent support for your wellbeing and career development.
- Why this job: Make a real impact in a fast-paced environment while promoting sustainability and food safety.
- Qualifications: Experience in food retail operations and strong coaching skills are essential.
The predicted salary is between 40000 - 56000 £ per year.
Operations Support Manager South
Location: Aldgate, Greater London, GB, EC3M 4
Contract: Full Time
Salary: £41,200
Contracted Hours: 40
Job Description
Operations Support Manager - South
Wonderfield Operations - Head Office
Serving authentic, high-quality Asian cuisine across the UK, Ireland, and Europe.
About Wonderfield Group
Welcome to Wonderfield Group, a dynamic leader in the food industry, serving authentic, high-quality Asian cuisine across the UK, Ireland, and Europe. As part of the global Zensho Holdings Group, we blend the strength of an international organization with the agility of a fast-growing business. Our beloved brands, including YO!, Panku, Taiko Foods, and Bento, delight millions of customers through restaurants, retail kiosks, supermarket partnerships, and food manufacturing.
From our iconic YO! restaurants and Panku retail kiosks to our award-winning Taiko Foods manufacturing, we are passionate about creating fresh sushi, poke, bento, street food, and Asian-inspired meals that our customers adore. With operations expanding across Europe, including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark, and Poland, we are committed to investing in innovation, our people, and our brands. Join us on this exciting journey of growth!
About You
Are you an experienced and proactive operations professional? We are looking for someone like you to provide effective support across our southern estate. You should be highly organized, commercially aware, and confident in collaborating with multiple stakeholders to maintain operational standards and deliver business priorities.
With a background in fast-paced retail, hospitality, food service, or multi-site environments, you will have a strong grasp of operational processes and customer service. Your ability to analyze performance data, identify areas for improvement, and support teams in implementing practical solutions will be key to your success.
As a strong communicator, you will build positive relationships with colleagues, franchise partners, and internal stakeholders. You should be comfortable working independently, managing competing priorities, and providing hands‑on support when needed. A full UK driving license and flexibility to travel across the South are essential.
What You'll Be Doing
- Providing day-to-day operational support across the Southern region, collaborating closely with Regional Managers, franchise partners, and internal teams.
- Supporting the delivery of operational standards, processes, and business initiatives, ensuring that requirements are understood and implemented consistently.
- Analyzing operational and commercial performance data to identify trends, opportunities, and areas needing further support or action.
- Assisting with the coordination and implementation of regional projects, new initiatives, and operational improvements.
- Acting as a key point of contact for operational queries and providing hands‑on support as needed.
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Operations Support Manager South in London employer: Wonderfield Group
Wonderfield Group is an exceptional employer, offering a dynamic and collaborative work culture that thrives on innovation and growth. As a Tax Manager, you will have the opportunity to engage with senior stakeholders and gain invaluable experience across multiple European markets, all while enjoying a fantastic hybrid working environment that promotes work-life balance and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager South in London
✨Tip Number 1
Network like a pro! Reach out to people in the food retail industry, especially those connected to Wonderfield Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s recent projects and their transition from franchise to corporate. Show us you’re not just interested in the role but also in how you can contribute to their ambitious growth.
✨Tip Number 3
Practice your coaching skills! Since the role involves training teams, think of examples where you've successfully led or improved a team. We want to see how you can bring that experience to the kiosks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of eradicating hunger and poverty.
We think you need these skills to ace Operations Support Manager South in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Support Manager role. Highlight your food retail operations experience and any relevant achievements that align with our goals at Wonderfield Group.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this dynamic role. Share specific examples of how you've driven performance improvements and built strong relationships in previous positions.
Showcase Your Passion for Food Safety:Since food safety is a big deal for us, make sure to mention any experience you have in championing food safety and hygiene standards. We want to see your commitment to keeping our products fresh and compliant!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Wonderfield Group
✨Know the Company Inside Out
Before your interview, dive deep into the Wonderfield Group and Zensho Holdings. Understand their mission, values, and recent developments. This will not only impress your interviewers but also help you align your answers with their goals.
✨Showcase Your Food Retail Experience
Be ready to discuss your previous roles in food retail operations. Highlight specific examples where you've successfully coached teams, improved performance, or ensured compliance. Use metrics to back up your achievements, as numbers speak volumes!
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, especially around transitioning kiosks or boosting food safety. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to work under pressure.
✨Build Rapport with Interviewers
During the interview, aim to establish a connection with your interviewers. Ask insightful questions about their experiences and the company culture. This shows you're genuinely interested and can help you stand out from other candidates.
