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- Tasks: Drive productivity and change across diverse teams in the food service industry.
- Company: Join Wonderfield Group, part of Zensho Holdings, a global leader in food services.
- Benefits: Competitive salary, annual bonus, health perks, and discounts on dining.
- Other info: Opportunities for career growth and participation in an apprentice programme.
- Why this job: Make a real impact on sustainability and business performance while travelling across the UK.
- Qualifications: Experience in food service, strong analytical skills, and excellent communication abilities.
The predicted salary is between 42000 - 44000 £ per year.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the world's largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
You’ll have the opportunity to travel across the UK, working with diverse teams and environments. You’ll directly influence key business metrics—improving productivity, driving cost efficiency, and ensuring flawless execution. This is a highly collaborative role, giving you exposure to multiple functions and stakeholders across the business.
- Experience in food service or franchise training (fresh food retail preferred).
- Proven background in operations, transformation, or continuous improvement.
- Strong analytical skills and data-driven decision-making.
- Excellent coaching, facilitation, and communication skills.
- Ability to influence at all levels and willingness to travel regularly across the UK.
Key Responsibilities:
- Own PAC kiosk performance: Drive KPIs including sales, labour costs, and customer experience.
- Ensure operational readiness: Train teams to brand standards and support new/existing franchisees.
- Deliver on-site coaching and support during openings, relaunches, and interventions.
- Implement productivity improvements: Reduce waste and optimise processes.
- Analyse performance data and provide actionable recommendations.
- Lead change management and transformation initiatives.
- Foster cross-functional collaboration across Operations, IT, Finance, Food, and Marketing.
- Track and report on performance, risks, and improvement initiatives.
We're proud to offer:
- Opportunity to grow your career alongside us with available apprentice program.
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Annual discretionary bonus subject to business and overall performance.
- Discretionary Life Assurance.
- Discretionary Income Protection.
- Group Personal Pension.
- Private Medical Cash Plan.
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that deliver progress against 9 UN sustainability goals.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
About us: Come roll with us and be part of something big.
Productivity & Change Manager (London) employer: Wonderfield Group
Contact Detail:
Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Productivity & Change Manager (London)
✨Tip Number 1
Network like a pro! Reach out to people in the food service industry, especially those who work at Wonderfield Group or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to productivity and change management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've used data to drive decisions in past roles. This will demonstrate your ability to influence key business metrics, which is crucial for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Wonderfield Group.
We think you need these skills to ace Productivity & Change Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Productivity & Change Manager. Highlight your experience in food service, operations, and any transformation projects you've led. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at Wonderfield Group. Keep it engaging and personal – we love a good story!
Show Off Your Analytical Skills: Since this role involves data-driven decision-making, don’t forget to showcase your analytical skills in your application. Mention specific examples where you've used data to drive improvements or influence outcomes. We’re all about those KPIs!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Wonderfield Group
✨Know Your Stuff
Before the interview, dive deep into the Wonderfield Group's operations and their recent acquisition by Zensho Holdings. Understand their mission to eradicate hunger and poverty, and think about how your experience in food service or franchise training can align with their goals.
✨Showcase Your Analytical Skills
Be ready to discuss specific examples where you've used data-driven decision-making to improve productivity or drive cost efficiency. Prepare to share metrics or KPIs you've influenced in previous roles, as this will resonate well with their focus on performance.
✨Demonstrate Your Coaching Ability
Since the role involves training teams to brand standards, come prepared with anecdotes that highlight your coaching and facilitation skills. Think of times when you successfully influenced a team or improved their performance through effective training.
✨Emphasise Collaboration
This position requires cross-functional collaboration, so be ready to discuss how you've worked with different teams in the past. Highlight any experiences where you led change management initiatives or fostered collaboration across departments, as this will show you're a great fit for their culture.