Operational Communication and Projects Manager Field based - Wonderfield Group Contract: Full Time Salary: £50,000 - £60,000 Contracted Hours: 40 Keep it sharp. Keep it moving. Make it happen.At Wonderfield Group, we’re on a mission: Better Food for Everyone, The Japanese Way.We’re growing fast—more locations, more channels, more innovation. To keep up, we need someone who can bring clarity to complexity and structure to scale.Enter: Central Operations Manager — the role that keeps everything aligned, prioritised, and landing brilliantly across the business. ABOUT YOU:You’re organised, proactive, and love making complex things simple.You probably bring:Experience in multi-site operations Strong planning, coordination, or programme management skillsThe ability to influence without authority and align multiple teamsA sharp eye for detail and the ability to juggle competing prioritiesBonus points for:Franchise or multi-brand experienceFamiliarity with operational or project management toolsExposure to governance or change frameworksYour style:Structured but pragmaticClear, straight-talking communicatorCollaborative, but confident to challengeProactive problem-solver with high ownershipCalm, resilient, and energised by fast-paced environments KEY RESPONSIBILITIES:Own the master plan:Manage and coordinate the central activity plan across restaurants, kiosks and support teamsPrioritise, sequence and align initiatives across the businessAct as the single coordination point for cross-functional activityBalance ambition with reality:Manage operational capacity and protect frontline teams from overloadEnsure plans are realistic, deliverable, and set up for successIdentify risks early and adjust plans accordinglyDrive structure & governance:Establish clear ways of working, timelines and governance frameworksEnsure every initiative follows a consistent path from planning to rolloutEmbed discipline and operational readiness standardsOwn risk & issue managementMaintain a clear, central view of operational risksEscalate issues early and work with teams to resolve themProvide visibility and confidence to senior stakeholdersCreate clarity through data & systemsOwn key operational tools and improve data accuracySimplify reporting and eliminate duplicationEnsure everyone is working from the same version of the truthBring teams togetherWork cross-functionally with Ops, Marketing, Supply Chain and beyondAlign stakeholders on priorities and timelinesChallenge constructively where plans create risk We're proud to offer:Brilliant support services designed to enhance your physical, mental and financial wellbeing.Annual discretionary bonus subject to business and overall performance
