At a Glance
- Tasks: Coach teams in food quality and standards while visiting franchise locations.
- Company: Join Wonderfield, part of a $5.5bn global food powerhouse.
- Benefits: Career growth, health perks, 50% off food, and annual bonus opportunities.
- Other info: Be part of a sustainable initiative and celebrate success with awards.
- Why this job: Make a real impact on food quality and customer experience across franchises.
- Qualifications: Experience in food or hospitality and a passion for coaching.
The predicted salary is between 30000 - 40000 £ per year.
Field based - Wonderfield Group
We’re Wonderfield – part of Zensho Holdings (a $5.5bn global food powerhouse) – and we’re on a mission to bring better food to everyone, the Japanese way. From sushi kiosks to restaurants and our fast-growing Snowfruit brand, we’re scaling fast—and we need someone who can get stuck in, coach teams, and raise the bar across our franchise network.
About You
- Experience in food, retail, hospitality or franchise environments
- Passionate about food quality, standards, and customer experience
- A natural people person—you build trust quickly and influence others
- Comfortable working across multiple locations in a fast‑paced environment
- Proactive, solutions‑focused, and always looking to improve
- Knowledge of food safety standards (qualification a bonus)
Key Responsibilities
- Visit franchised kiosks regularly and assess food quality, safety, and standards
- Deliver hands‑on coaching and training—from sushi skills and knife work to operational excellence
- Support new Franchisees with onboarding and inductions, setting them up for success from day one
- Work side‑by‑side with teams to troubleshoot issues and improve performance fast
- Drive high standards in food safety, hygiene, and product quality
- Track progress and measure how training is improving performance on site
- Share feedback and insights with the wider team to strengthen our franchise network
- Collaborate with operations and other coaches to spot trends and drive continuous improvement
- Keep up with trends in sushi and fresh food to keep our offer exciting and relevant
We're proud to offer:
- Opportunity to grow your career alongside us with available apprentice program
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Annual discretionary bonus subject to business and overall performance
- Discretionary Life Assurance
- Discretionary Income Protection
- Private Medical Cash Plan
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award‑winning sustainability initiatives that delivers progress against 9 UN sustainability goals.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
About us:
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
- Our Taiko manufacturing and distribution centre
- 63 YO! restaurants
- 3700 locations globally From Hawaii to Aberdeen
Our Values
- Think like an owner.
- Be passionate.
- Speak openly.
- Move fast, together.
Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...
Franchise Training Coach - Northern Ireland in London employer: Wonderfield Group
At Wonderfield Group, we pride ourselves on being an exceptional employer that champions personal and professional growth within a vibrant and supportive work culture. As a Franchise Training Coach in Northern Ireland, you'll enjoy comprehensive benefits including a bespoke reward platform, private medical cash plan, and opportunities for career advancement through our apprentice programme, all while contributing to our mission of delivering high-quality food sustainably. Join us in a dynamic environment where your passion for food and coaching can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Franchise Training Coach - Northern Ireland in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wonderfield Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wonderfield Group
Don't be shy about reaching out to Wonderfield Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Franchise Training Coach - Northern Ireland in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wonderfield Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wonderfield Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
