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- Tasks: Coach Franchisees on food quality and safety, especially sushi skills.
- Company: Join Wonderfield Group, part of Zensho Holdings, aiming to eradicate hunger globally.
- Benefits: Enjoy a hybrid working environment and career growth opportunities.
- Why this job: Make a real impact in food quality while supporting others' success.
- Qualifications: Passion for food and coaching; experience in food service is a plus.
- Other info: Be part of a dynamic team driving continuous improvement in the food industry.
The predicted salary is between 28000 - 42000 £ per year.
Franchise Training Coach Head Office – Wonderfield Group Contract: Full Time
Salary: 35000
Contracted Hours: 40
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
Are you passionate about food quality, safety, and helping others succeed? We’re looking for a Franchisee Coach who’s ready to roll up their sleeves and make a real impact across our franchised kiosks.
In this hands-on role, you’ll be the go-to expert for all things fresh food — especially sushi! You’ll work closely with our Franchisees, offering both proactive guidance and on-the-ground support to ensure every counter consistently delivers top-tier products.
Whether you\’re coaching on sushi skills, boosting food safety practices, or jumping in to troubleshoot quality concerns, you’ll play a key part in building confidence and capability across our network. Partnering with our Operations Team, you’ll deploy to where you\’re needed most, helping Franchisees sharpen their skills and elevate their standards.
Here’s what you’ll be responsible for — and where you’ll make the biggest difference:
- Conducting regular kiosk assessments to identify areas for improvement in food quality and safety, ensuring every counter meets our high standards.
- Delivering on-site coaching and training to Franchisees and their teams — covering everything from sushi-making and knife skills to operational excellence.
- Supporting new Franchisees with tailored induction and orientation, setting them up for long-term success from day one.
- Monitoring training outcomes and evaluating how effectively interventions translate into improved performance.
- Providing actionable feedback to the Head of Openings and Franchisee Support to guide the development of our Franchisee network.
- Capturing insights and feedback from the field, helping evolve and enhance training materials so they reflect real-world needs and best practices.
- Collaborating with other Franchisee Coaches and Operations Team members to share learnings, spot trends, and drive continuous improvement.
- Keeping up with trends and innovations in sushi and Asian-inspired food, ensuring our offer remains fresh, relevant, and exciting.
- Maintaining detailed records of coaching activities, outcomes, and progress to support ongoing development and accountability.
At its core, this role is about being proactive, people-focused, and passionate about food. You’ll be a key driver of our quality culture, helping Franchisees not just meet expectations — but exceed them.
We\’re proud to offer:
- Fantastic hybrid working environment working Mon- Thurs on site and generally Fridays from home.
- Opportunity to grow your career alongside with us with available apprentice program
- Brilliant support services designed to
Franchise Training Coach employer: Wonderfield Group
Contact Detail:
Wonderfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Franchise Training Coach
✨Tip Number 1
Familiarise yourself with the Wonderfield Group and Zensho Holdings. Understanding their mission to eradicate hunger and poverty will help you align your passion for food quality and safety with their goals, making you a more compelling candidate.
✨Tip Number 2
Gain hands-on experience in sushi preparation and food safety practices. Being able to demonstrate your skills and knowledge in these areas during interviews will show that you're ready to jump in and support Franchisees effectively.
✨Tip Number 3
Network with current or former Franchise Training Coaches if possible. They can provide insights into the role and share tips on how to excel, which can give you an edge in your application process.
✨Tip Number 4
Stay updated on trends in sushi and Asian-inspired cuisine. Showing your enthusiasm for innovation in food will resonate well with the company's commitment to keeping their offerings fresh and exciting.
We think you need these skills to ace Franchise Training Coach
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Franchise Training Coach. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous coaching, training, or food safety experience. Use specific examples to demonstrate how you've successfully improved quality or trained others in a similar environment.
Highlight Passion for Food: Express your enthusiasm for food quality and safety in your application. Mention any personal or professional experiences that showcase your commitment to these values, particularly in sushi or Asian-inspired cuisine.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the key points from the job description. Explain why you are a great fit for the role and how your skills can contribute to the success of the Wonderfield Group.
How to prepare for a job interview at Wonderfield Group
✨Show Your Passion for Food
Make sure to express your enthusiasm for food quality and safety during the interview. Share any relevant experiences you have in the food industry, especially related to sushi or fresh food, as this will demonstrate your genuine interest in the role.
✨Highlight Coaching Experience
Since the role involves training and coaching Franchisees, be prepared to discuss your previous coaching experiences. Provide specific examples of how you've helped others improve their skills or performance, particularly in a hands-on environment.
✨Demonstrate Problem-Solving Skills
The job requires troubleshooting quality concerns, so think of instances where you've successfully resolved issues in a similar context. Be ready to explain your thought process and the steps you took to achieve positive outcomes.
✨Stay Updated on Industry Trends
Research current trends in sushi and Asian-inspired food before the interview. Being knowledgeable about innovations in the industry will show that you're proactive and committed to keeping the franchise competitive and exciting.
