A 4-day week (pro-rata) will be considered
Location:
Belfast
Timescale:
Permanent
About WOMEN’STEC
WOMEN'STEC is Northern Ireland's leading provider of training for women in
non-traditional skills. Through innovative training, education, employability and
youth programmes, we support women and girls to challenge gender
stereotypes, develop confidence and skills, and access new opportunities
across sectors including construction, engineering, digital technologies and the
With an established presence in Belfast, Newry, and the North West,
WOMEN'STEC is committed to expanding high-quality, accessible services that
empower women and girls to achieve their full potential.
Purpose of the Role
This is a senior management post. The Head of Operations will represent
WOMEN’STEC in a professional manner at all times, maintaining and protecting
the reputation of the organisation and its services, programmes and initiatives.
The Head of Operations will be responsible for ensuring the efficient and
effective management of our service delivery, supporting the programme team
to deliver our programmes and services in line with agreed outputs and
outcomes. The person appointed must have an understanding of and be
supportive of the values and ethos of WOMEN’STEC and the promotion of
equality.
PERSON SPECIFICATION
Qualifications and Experience
- A minimum of three years’ experience of managing the operations or
service delivery of a small or medium sized organisation or social
enterprise.
- A minimum of three years demonstrable experience of managing and
supporting staff.
- Significant experience of successfully building, leading, and working with
multiple teams, including setting objectives and managing performance.
- Experience of project management and coordinating programme teams.
- Experience in monitoring and evaluating service impact and performance.
- Proficient in the use of databases and information management systems
for reporting.
- Excellent communication and relationship management skills.
- Effective organisational, prioritisation and time management skills including an ability to plan programmes, develop, monitor and achieve targets within deadlines.
- Strategic thinking and management skills.
Personal Qualities and Core Competencies
- Effective leadership: Highly motivated with an ability to lead, motivate, support and develop others to achieve goals whilst maintaining responsibility and accountability.
- Focus on outcomes / management: Strong attention to detail; with the ability to effectively plan and organise work efforts / projects, anticipate issues and overcome obstacles to ensure results are delivered in line with organisational goals and KPIs.
- Building relationships, teamwork and communication: The ability to act as an effective ambassador and team player to build and maintain effective relationships, ensuring appropriate two-way information sharing.
- Sound judgement and decision making: The ability to gather, analyse and evaluate the appropriate information / data to generate solutions, enable effective judgements and decisions to be made to influence or negotiate with others.
- Change and resilience: The ability to use your initiative to think ahead and evolve / implement new opportunities, ensuring their effective management and helping others to adapt within a changing environment.
Anticipated interviews: Thursday 5th November 2026.
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