Key Responsibilities
- To deliver a high-quality support and advocacy service to women subjected to domestic violence, who are involved in private family law proceedings
- To work alongside court partners to help ensure women's and children's voices are heard through the proceedings and safety prioritised.
RESPONSIBLE TO: Children & Families Partnerships Manager, SUPPORT WORK:
- To recognise women and children's individual needs, providing a support service to meet those needs, advocating on their behalf where appropriate
- To support the empowerment of the service user and facilitate their understanding of the dynamics of domestic violence
- To carry out and regularly review risk assessments and safety planning with women, keeping them informed about developments in legal proceedings as they arise
- To support women to access services to help keep them and their children safe and to meet needs
- To devise and implement appropriate and safe methods of communication with women and children, in agreement with your line manager
- To work alongside partner agencies involved in the family court process, ensuring the woman's voice is heard and represented
DEVELOPMENT:
- To work with line manager to develop operational protocols to define partnership arrangements and the referral process
- To identify and build up links with CAFCASS and other referral partners
- To keep abreast of issues regarding domestic violence on a national and local level, including legislative changes, with particular reference to those that may affect the work of the project
- To participate in multi-agency work, including contributing to training, as agreed with your line manager
- To explore the development of volunteering opportunities within the Project
- To promote awareness of BSWA services and the impact of domestic violence on women and children
ADMINISTRATION:
- To work within BSWA's administrative and financial systems
- To ensure that clear and accurate records are kept for all service users
- To monitor and evaluate the service, via various methods including feedback from service users
- To contribute where appropriate to the preparation of returns for funders
- To ensure that Health and Safety records are kept up to date
COMMUNICATION:
- To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:
- Maintaining BSWA communication records
- Following safety procedures
- Attending team meetings
- To attend in-house and Family Court training
- To attend support and supervision sessions with your line manager
- To develop a professional working relationship with external agencies
- To feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
- To be involved in the Annual Review process
- To promote awareness of the impact of domestic violence on women and children and BSWA services to external agencies linked with the Court project
GENERAL:
- To maintain the confidentiality of the women and children using the service and, in all matters, relating to the organisation
- To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
- To work within BSWA and local multi‑agency child and adult safeguarding procedures
- To work within BSWA's framework for equal opportunities and anti-discriminatory practice
- To undertake any other duties required by BSWA, which may arise and commensurate with the post
© 2026 Women's Aid Federation of England - Women's Aid is a company limited by guarantee registered in England No: 3171880.
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Family Court IDVA employer: Womens Aid
At Women’s Aid, we pride ourselves on being an exceptional employer dedicated to creating a supportive and inclusive work environment. Our remote working options, generous annual leave, and commitment to employee development ensure that our team members can thrive both personally and professionally while making a meaningful impact in the fight against domestic abuse. Join us in a role where your expertise in HR and employee relations will be valued and where you can contribute to vital services that support women and children across the UK.
