- To offer a high-quality service to individuals and people with children living in the supported accommodation service, supporting them to achieve and sustain independent living, through 1 to 1 and groupwork delivery including the Domestic Abuse support package
- To be responsible for moving service users into the supported accommodation
- To be responsible for managing a caseload for people who are accessing the supported accommodation service
- To take responsibility for completing service user risk assessments, safety plans and support plans
- To support with resettlement for service users that have transitioned into their own accommodation as required
- To act as a lead within the service for a specific underrepresented group (e.g. Global Minority, males, LGBT, older people, people with care and support needs)
Key Tasks and Responsibilities:
- To carry a caseload of service users that are accessing the service, providing 1 to 1 support.
- To provide a resettlement service for service users that have transitioned into their own accommodation through phone and face to face contact as required.
- To deliver structured group work for service users
- Support the delivery of informal and peer support sessions for service users.
- To ensure a safe and supportive living environment for all service users, adhering to expected service standards and Valley House policies and procedures
- To ensure all necessary initial, move in and ongoing paperwork is completed with service users within the Valley House timelines
- To complete and review all risk assessments and support plans in partnership with service users and in line with service expectations
- To meet with service users as often as required determined by the level of agreed with managers
- To liaise and work effectively with a wide range of other professionals and agencies in support of the service use
- To work with the service user and other appropriate professionals towards a planned and safe end of service
- To ensure internal safeguarding policies and procedures and external requirements are adhered to
- To ensure all service user information is captured and input onto the Valley House Case Management System
- To act as the named lead within the service for a specific underrepresented group (e.g. global majority, males, LGBT, older people, people with care and support needs), undertaking outreach, promotion and awareness raising with other organisations
- To attend all external events as and when required
- To take part in the out of hours on-call rota with other staff that requires travel at short notice
© 2026 Women's Aid Federation of England - Women's Aid is a company limited by guarantee registered in England No: 3171880.
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Domestic Abuse Practitioner employer: Womens Aid
At Women’s Aid, we pride ourselves on being an exceptional employer dedicated to creating a supportive and inclusive work environment. Our remote working options, generous annual leave, and commitment to employee development ensure that our team members can thrive both personally and professionally while making a meaningful impact in the fight against domestic abuse. Join us in a role where your expertise in HR and employee relations will be valued and where you can contribute to vital services that support women and children across the UK.
