Domestic Abuse Helpline Advisor
STAYING PUT – proud to provide vital support & services to the men, women & children of Bradford who are survivors of domestic abuse & sexual violence. We help people have better lives – and you can too.
Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector.
Are you someone who has great listening skills and experience supporting vulnerable clients? We are looking for confident, but caring, candidates who can offer emotional support via our helpline to people experiencing domestic abuse?
About the role
Based in our Bradford office, this role will join our busy team who provide a high quality, proactive front door service and deliver a pathway of care focusing on immediate safety and initial support.
You will work as a member of the helpline team listening, providing emotional support and initial assessment of risk and needs to individuals who are experiencing domestic and/or sexual abuse (DSA). As part of the role you will assess individuals for, and refer on, within the partnership for the appropriate intervention identified.
Full time, Monday to Friday 9am to 5pm, £27,554 per annum. Permanent contract.
About you
We are looking for someone with a supportive background, who can confidently speak to people in distress. Do you have great listening skills and can gather information from people over the phone? We need someone who has a non-judgemental and empathic approach and is a great team player.
You will need to be able to deal with changing priorities and use problem solving skills effectively. The successful candidate will be an exceptional communicator both over the phone and able to write concise and accurate case notes. Experience of understanding safeguarding processes is essential as well as the ability to work as part of a team.
Women only – ** Due to the nature of the work, we can only accept applications from women under schedule 9 (part 1) of the Equality Act 2010**
About us
With over 25 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by domestic abuse and sexual violence.
We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.
We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.
Closing date: 12 noon Friday 20th November
Interview: w/c 30th November
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Domestic Abuse Helpline Advisor Staying Put in Bradford employer: Women
Next Link is an exceptional employer dedicated to empowering survivors of domestic abuse, offering a supportive and inclusive work culture in South Gloucestershire. With generous benefits such as up to 30 days annual leave, excellent training opportunities, and a commitment to employee wellbeing, we foster an environment where staff can thrive both personally and professionally. Join us to make a meaningful impact while enjoying a fulfilling career that prioritises your growth and development.
