At a Glance
- Tasks: Manage client relationships and drive revenue growth through strategic account management.
- Company: Dynamic company focused on customer success and innovative solutions.
- Benefits: Flexible hours, generous holiday allowance, health benefits, and extensive learning resources.
- Other info: Enjoy a supportive environment with opportunities for volunteering and personal development.
- Why this job: Join a team where your impact drives client success and business growth.
- Qualifications: Strong communication skills and experience in B2B sales or customer service.
The predicted salary is between 35000 - 45000 £ per year.
Are you data-driven and customer-centric? Do you enjoy building solid relationships resulting in revenue and growth?
As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.
Responsibilities
- Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth, as well as achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities.
- Identifying account issues, needs and demonstrate the business value of Lexis Nexis products.
- Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact.
- Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets.
- Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions.
- Educating customers with thought leadership and expert market knowledge.
Requirements
- Be results and target driven with a self-motivated aptitude.
- Have excellent communication skills essential, as well as time management and planning.
- Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities.
- Have experience working within a B2B sales/customer service environment and retaining and growing customers.
- Possess the ability to work in a team environment and collaborate with other departments.
Benefits
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers and private medical benefits.
- Life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn share option scheme.
- Travel Season ticket loan.
- Electric Vehicle Scheme.
- Maternity, paternity and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving you time to support the charities and causes that matter to you.
- Access to employee resource groups with dedicated time to volunteer.
- Access to extensive learning and development resources.
- Access to employee discounts scheme via Perks at Work.
Equal Opportunity
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Client Manager in Leeds employer: Women Veterans Interactive
At Lexis Nexis, we pride ourselves on being a data-driven and customer-centric employer that fosters a collaborative work culture. As a Client Manager, you will benefit from flexible working hours, generous holiday allowances, and extensive learning opportunities, all while contributing to meaningful client relationships that drive revenue growth. Our commitment to employee well-being is reflected in our comprehensive benefits package, including health screening, private medical benefits, and access to volunteer initiatives, making us an excellent choice for those seeking a rewarding career.
Contact Details:
Women Veterans Interactive Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Manager role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Show them you’re not just another candidate; demonstrate your understanding of their business and how you can drive revenue growth through strong client relationships.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've successfully managed accounts in the past, highlighting your ability to spot commercial opportunities and leverage data to close deals. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Manager in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in B2B sales and account management, and show us how you've driven revenue growth in previous positions.
Showcase Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to convey ideas clearly. Whether it's through your writing style or examples of past interactions with clients, let us see your skills in action!
Highlight Data-Driven Achievements:We love data-driven candidates! Include specific metrics or results from your past roles that showcase how you've used data to identify opportunities and achieve targets. Numbers speak louder than words!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Women Veterans Interactive
✨Know Your Numbers
As a Client Manager, you'll need to be data-driven. Before the interview, brush up on relevant metrics and financial targets you've achieved in previous roles. Be ready to discuss how you used data to identify opportunities for growth and retention.
✨Showcase Your Relationship Skills
Building solid relationships is key in this role. Prepare examples of how you've successfully managed client relationships in the past. Highlight specific instances where your communication skills led to positive outcomes or resolved issues.
✨Understand the Product
Familiarise yourself with Lexis Nexis products and their value proposition. Be prepared to discuss how you would educate clients about these products and demonstrate their business value. This shows you're proactive and knowledgeable.
✨Collaborate and Communicate
Since the role involves working with various departments, think of examples where you've collaborated effectively in a team. Discuss how you’ve shared insights or feedback that shaped strategies, showcasing your ability to work cross-functionally.
