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- Tasks: Process payments accurately and efficiently while resolving queries and reconciliation breaks.
- Company: Join NatWest, a leading financial institution with a focus on customer success.
- Benefits: Gain valuable experience in payment operations with potential for career growth.
- Why this job: Be part of a dynamic team making a real impact in the financial sector.
- Qualifications: Strong payment processing experience and excellent communication skills required.
- Other info: 12-month contract with opportunities to develop your expertise in payment operations.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Senior Payment Operations Analyst. We’ll look to you to deliver successful outcomes for your customers by reconciling their payments accurately and efficiently. You’ll be liaising with other financial institutions and key stakeholders in order to process daily settlements, as well as resolving reconciliation breaks and queries. You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of payment related queries. This role is available for a period of 12 months.
What you'll do
As a Senior Payment Operations Analyst, you’ll be processing payments accurately and efficiently within our SLAs. You'll be responsible for the day to day payment processing and authorisation, including incentive payments and payment verification.
- Completing daily settlement and reconciliation for all relevant payment schemes
- Representing the team as a subject matter expert in payment reconciliations and providing expertise support to analysts and key stakeholders in the business
- Completing regulatory financial reporting
The skills you'll need
We're looking for someone with strong payment processing experience who can provide an excellent customer service experience to our customers and colleagues. Alongside a strong background in payments, you'll need a good understanding of scheme guidelines. You’ll also have the ability to take ownership of investigations and work as part of a team.
You’ll also demonstrate:
- Experience in a payment operations reconciliation role
- Excellent communication skills, and a good standard of written English
- Attention to detail
- The ability to work on your own initiative and on multiple items simultaneously
Senior Payment Operations Analyst (12 Months) in Manchester employer: Women Thrive Magazine
Contact Detail:
Women Thrive Magazine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Payment Operations Analyst (12 Months) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the payment operations field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your payment processing knowledge. Be ready to discuss specific scenarios where you've resolved reconciliation issues or improved processes. Show them you're not just a candidate, but a solution provider!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
✨Tip Number 4
Apply through our website for the best chance at landing that Senior Payment Operations Analyst role. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Senior Payment Operations Analyst (12 Months) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your payment processing experience and any relevant skills. We want to see how your background aligns with the Senior Payment Operations Analyst role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about payment operations and how you can deliver successful outcomes for our customers. Keep it engaging and relevant to the job description.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your written application reflects that. Use clear and concise language, and double-check for any typos or grammatical errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Women Thrive Magazine
✨Know Your Payments Inside Out
Make sure you brush up on your payment processing knowledge. Understand the different payment schemes and their guidelines, as well as common reconciliation issues. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Communication Skills
Since you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving queries or issues. This will demonstrate your ability to provide excellent customer service.
✨Demonstrate Attention to Detail
In this role, accuracy is key. Be ready to discuss how you ensure precision in your work, especially when it comes to daily settlements and reconciliations. You might even want to bring a few examples of how your attention to detail has positively impacted your previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like resolving a reconciliation break. Think through potential scenarios and how you would approach them. This will show your problem-solving skills and your ability to take ownership of investigations.
