At a Glance
- Tasks: Facilitate digital training sessions and support learners across community venues.
- Company: Join a grassroots, women-led charity making a real difference in Birmingham.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Be part of an inclusive team dedicated to empowering underserved communities.
- Why this job: Make a meaningful impact while helping women gain essential digital skills.
- Qualifications: Strong IT skills, organisational abilities, and experience with social media graphics.
The predicted salary is between 25500 - 27500 € per year.
Women's Wellbeing is a grassroots, women-led charity based in Birmingham. We support women from underserved communities who face barriers such as limited English, digital poverty, low confidence, and disability. Our mission is to build a digitally inclusive society where women can access healthcare, education, and employment opportunities. We are expanding our programmes to help women develop digital and employability skills and this is an exciting time to join us.
We are looking for a tech-savvy, enthusiastic and highly organised Digital Co-ordinator to join our small, passionate team. Working across multiple community venues in Birmingham, you will play a central role in the delivery of our digital training sessions, supporting tutors and learners alike. This is a varied, hands-on role combining technical support, stakeholder engagement, content creation, and compliance. You will be a quick learner who enjoys problem-solving and is eager to grow with us.
What you'll be doing:
- Facilitating digital training sessions alongside tutors across multiple community venues
- Setting up and managing IT equipment before and during sessions; providing on-the-day technical troubleshooting
- Supporting learners of varying digital confidence levels, adapting your approach to individual needs
- Building and maintaining positive relationships with tutors, venue contacts, volunteers, and community partners
- Managing your own schedule and coordinating logistics (equipment, materials, room set-up) across multiple venues
- Overseeing learner paperwork, enrolment forms, ILPs, progress reviews and carrying out compliance checks on learner files
- Maintaining audit-ready learner records and collating programme data to support monitoring and funder reporting
- Gathering and writing up learner case studies and testimonials for reports and funding applications
- Designing social media graphics, posters, and promotional materials using Canva or Adobe Express
- Using AI tools confidently to support content creation, data analysis, and communications
- Sharing digital and AI skills with learners in an accessible, empowering way
What we're looking for:
- Essential:
- Strong IT and technical skills confident troubleshooting hardware and software, solid knowledge of Microsoft Office and common digital tools
- Highly organised, with the ability to manage multiple tasks and venues simultaneously
- A quick learner who is proactive in developing their own digital knowledge
- Clear and confident communicator, able to work with diverse stakeholders
- Experience creating social media graphics or promotional materials (Canva, Adobe Express, or similar)
- Flexible and solutions-focused, comfortable working in different environments
- Desirable:
- Experience in a charity, community, or education setting
- Knowledge of digital inclusion or employability programmes
- Familiarity with CRM or data tracking systems
What we offer:
- A meaningful role with real social impact in your community
- A supportive, inclusive, and values-driven team environment
- Genuine opportunities for professional development and growth
- Exposure to a wide range of digital, project, and community engagement work
- The chance to be part of an expanding organisation at an exciting stage of development
Our commitment to inclusion:
Women's Wellbeing is an equal opportunities employer. We particularly welcome applications from women with lived experience of the barriers our participants face. We are committed to creating a diverse and inclusive workplace where everyone is valued and supported to thrive.
Digital Coordinator in Birmingham employer: Women s Wellbeing
At Women's Wellbeing, we pride ourselves on being a grassroots, women-led charity that fosters a supportive and inclusive work culture in Birmingham. As a Digital Coordinator, you will not only contribute to meaningful social impact but also enjoy genuine opportunities for professional growth within a passionate team dedicated to empowering underserved communities. Join us at this exciting stage of our development and be part of a mission-driven organisation that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Coordinator in Birmingham
✨Tip Number 1
Get to know the organisation! Research Women's Wellbeing and understand their mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend community events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to digital skills and community engagement. Use examples from your past experiences to demonstrate how you fit the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Digital Coordinator in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for digital inclusion and supporting women shine through. We want to see how your values align with our mission at Women's Wellbeing!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Digital Coordinator role. Use keywords from the job description to catch our eye!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and skills are easy to understand and directly related to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Women s Wellbeing
✨Know Your Tech Inside Out
As a Digital Coordinator, you'll need to showcase your strong IT and technical skills. Brush up on troubleshooting common hardware and software issues, and be ready to discuss your experience with Microsoft Office and other digital tools. Being able to demonstrate your tech-savviness will definitely impress the interviewers.
✨Showcase Your Organisational Skills
This role requires managing multiple tasks across various venues, so come prepared with examples of how you've successfully juggled responsibilities in the past. Share specific instances where your organisational skills made a difference, whether it was coordinating logistics or managing schedules.
✨Communicate Clearly and Confidently
You'll be working with diverse stakeholders, so it's crucial to demonstrate your communication skills. Practice explaining complex concepts in simple terms, and be ready to discuss how you've adapted your communication style to suit different audiences. This will show that you can engage effectively with both tutors and learners.
✨Bring Your Creative Flair
Since the role involves creating social media graphics and promotional materials, be prepared to showcase your creativity. Bring along examples of your work using Canva or Adobe Express, and discuss your approach to designing engaging content. This will highlight your ability to contribute to the charity's mission visually.
