Sales Floor Manager

Join to apply for the Sales Floor Manager role at Women in Tech. This is a full-time, hybrid role working 4 days in our Swinton office.

Moorepay is a division of Zellis Limited, who service small to medium customers in Payroll and HR Services across the UK and Republic of Ireland. Moorepay has been supporting businesses with their people processes since 1966, offering Payroll, HR, and Compliance solutions. These solutions are designed to help our clients manage people and their needs - from recruitment and paying them, to complying with the latest legislation.

Producing thousands of payslips every year and offering round-the-clock professional advice, thousands of organisations rely on our experience and expertise to make sure their Payroll, HR and Compliance needs are met on time, every time. Moorepay is a trusted partner to many over 10,000 small to medium enterprise customers throughout the UK.

Are you a natural leader with a passion for driving performance and inspiring success? We’re looking for a dynamic Sales Floor Manager who knows how to bring out the best in people. You’ll be leading, mentoring and motivating a team of high-performing Business Development Consultants. In this pivotal role, you’ll take ownership of outbound campaigns, shape winning strategies, and empower your team to exceed targets. If you thrive in a fast-paced, results-driven environment and love seeing your coaching translate into measurable success, this is your chance to make a real impact and take your leadership to the next level.

Join a supportive and collaborative team where your ideas matter, your growth is supported, and your success is celebrated. You’ll have the autonomy to make an impact, shape your own approach, and learn from a team of experienced sales professionals who are passionate about what they do.

• Ensure that team targets are achieved.
• Develop SMART KPIs to drive performance in the team.
• Identify new opportunities and targeted dial-out campaigns with the team.
• Be responsible for the outbound team results.
• Develop account-based campaign strategies.
• Develop strategies with the Senior Sales Manager to ensure consistent on-target performance of the team.
• Listen to calls (side by side, remote, and live) to strengthen training and performance.
• Liaise with the Senior Sales Manager on coaching goals and reporting impact on team results.
• Design and implement individual coaching plans that deliver results and a culture of action.
• Hold regular 1-2-1 meetings and set objectives and tactics to achieve targets.
• Assist the Senior Sales Manager with training events and team training sessions to improve BDC knowledge and performance.
• Assist with key performance reporting and analyzing business trends.
• Utilise CRM dashboards and monitoring techniques to drive performance and support the Sales Manager.
• Manage team performance and liaise with the Senior Sales Manager on handling good and bad performance through appropriate procedures.
• Assist in running the department day-to-day in the manager’s absence.

• Tenacious and relentless in pursuing new prospects with a demonstrable track record in cold calling.
• Experience managing a B2B appointment-setting team.
• Strong knowledge of the sector and competitors.
• Minimum of 5 years' experience in an outbound business development role.
• Good understanding of qualifying leads through fact finding.
• Strong understanding of sales and marketing software including CRM (e.g., HubSpot or Sugar) and MS Office.
• Strong verbal and written communication skills.
• Excellent communication, organizational and interpersonal skills.

• Knowledge of CRM systems and how to use them to optimise individual performance.
• A passion for driving performance and accountability in teams.
• Proven experience setting goals and helping teams achieve targets.
• Experience working in an outbound sales setting.
• High levels of integrity, honesty and doing the right thing.

Part of the Zellis Group, Moorepay is a team of over 500 professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here's what you’ll gain by joining our team:

• A career packed with opportunity in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the option to buy more; your birthday off as well.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A wide range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.