Technical Support Engineer (Rolling Stock) – Alstom in Crewe

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and help shape the future of industrialisation at Alstom. You’ll report to the Head of Technical Services and play a vital role in delivering optimum solutions for new projects, production layouts, and key tenders. You’ll collaborate across Engineering, Operations, and support functions to develop and implement processes that maximise efficiency, quality, and resource utilisation.

We’ll look to you to:

• Develop, industrialise, and implement cost-effective solutions for overhaul projects based on engineering specifications.
• Create and maintain Bills of Materials (BOM) in SAP for use by Materials Requirements Planning (MRP).
• Generate shop floor documentation to track progress and key overhaul characteristics.
• Work within business improvement groups to identify and implement process improvements for maintenance and overhaul activities.
• Specify and support procurement of plant and equipment.
• Develop standard times for tasks and support Standard Operations.
• Design production layouts applying LEAN principles.
• Identify special processes and implement appropriate instructions.
• Support tendering activities for new business introductions.
• Develop and trial new processes and methods prior to production runs.
• Ensure new processes align with capacity constraints.
• Collaborate with the Training Manager to identify training needs, develop materials, and support delivery.
• Identify opportunities for improvement to enhance overall business performance.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to tick every box. Instead, here are some traits and skills that will help you thrive in this role:

• Degree or Higher Certificate in an engineering or technical discipline (preferred).
• Strong experience in a similar role involving maintenance and overhaul of safety-critical systems/equipment in a rail operational environment.
• Knowledge and application of Lean tools and techniques.
• Familiarity with maintenance management systems, BOM, and SAP (advantageous).
• Advanced/business fluent level of English.
• A proactive problem-solver with strong communication skills and the ability to collaborate across teams.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects.
• Utilise our agile working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award-winning learning.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life insurance, medical).
• Up to 52 weeks full maternity and adoption pay.
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holidays.
• Option to enjoy a brand new electric or hybrid vehicle with our salary sacrifice scheme.
• A wide range of flexible benefits that you can tailor to suit your lifestyle.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal opportunity statement: Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification.