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- Tasks: Lead innovative payment features and ensure seamless transactions for Zopa's products.
- Company: Join Zopa, a pioneering bank redefining finance with a customer-first approach.
- Benefits: Flexible working, competitive salary, and the chance to work abroad for up to 120 days a year.
- Why this job: Make a real impact in the payments industry while collaborating with a diverse team.
- Qualifications: 5+ years in payments product management, ideally in UK fintech or consumer finance.
- Other info: Dynamic environment with a strong focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
About the team: The Payments Tribe in Zopa are responsible for end-to-end payments flows for all Zopa’s products and internal payments. Our Payments Tribe is crucial to enabling Zopa’s mission to become the ‘Home of Money’ for our customers. Our team mission is to build and deliver innovative payment features that customers love. We have several innovative payments features being developed and key infrastructure projects that we are focusing on to help us achieve this mission.
The Payments Processing Product Manager role is responsible for ensuring we send payments to and from Zopa products for our customers quickly, safely and at scale. Owning supplier relationships, payments processing architecture, strategy and vision. The impact of this role cuts across all Zopa products and so involves working with senior leadership across the business. It is an opportunity to make real impact on our journey to become the Home of Money, so, it’s an exciting time to join the Tribe!
A day in the life:
- Own the Payments Processing strategy & vision, collaborating with the Payments Director to ensure alignment with the longer-term business strategy.
- Day to day delivery of the Payments Processing roadmap.
- Owning quarterly OKRs and outcomes that enable the payments strategy.
- Close collaboration with all product areas within Zopa to manage prioritisation of key payments outcomes across all areas of the business.
- Build close relationships with key stakeholders such as all Product areas, Compliance, Risk, Legal, Operations & Finance to collaborate on improving payments processing.
- Manage supplier relationships for Payments Processing, working closely with the Payments Director and Procurement to manage these key relationships.
- Own the Payments Processing KPIs and monitor progress and improve upon them where possible.
About you: You have spent 5+ years working in a payment's product environment. Ideally this experience will be UK payments focused at a Fintech, or consumer facing Financial Institution. You’re passionate about Product and comfortable working in an Agile product team environment. You are excited by Zopa’s journey that we’re on and full of ideas to help us continue to grow. You’re outcomes focused and highly proactive. You take ownership of the product’s success, including where this goes beyond your immediate remit. You are actively engaged in the payments industry, using industry knowledge and data to shape your strategic thinking. You have experience acting as a leader in cross-functional teams. When you think about who your “team mates” are, you “go-to” would be engineering, product peers and wider business stakeholders.
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement: Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Product Manager - Payments employer: Women in Payments
Contact Detail:
Women in Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Payments
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Zopa. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Zopa's mission and values. Show us how your experience aligns with our vision of redefining finance. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in payments can help us achieve our goals. Keep it concise and impactful – we want to see your passion shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Zopa family.
We think you need these skills to ace Product Manager - Payments
Some tips for your application 🫡
Show Your Passion for Payments: When writing your application, let your enthusiasm for the payments industry shine through. Share specific examples of how you've contributed to payment products in the past and why you're excited about Zopa's mission to redefine finance.
Tailor Your Experience: Make sure to highlight your relevant experience in a payment's product environment, especially if it's UK-focused. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements and skills that fit the job description.
Be Outcomes-Focused: Zopa values a proactive approach, so in your application, emphasise your results-driven mindset. Discuss how you've taken ownership of projects and driven successful outcomes in previous roles, particularly in cross-functional teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Zopa!
How to prepare for a job interview at Women in Payments
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payments landscape, especially in the UK. Understand the latest trends, regulations, and technologies in the fintech space. This will not only show your passion for the industry but also help you engage in meaningful conversations during the interview.
✨Showcase Your Collaborative Spirit
Since the role involves working closely with various teams, be prepared to discuss examples of how you've successfully collaborated with cross-functional teams in the past. Highlight your experience in managing relationships with stakeholders and how you’ve driven outcomes through teamwork.
✨Be Outcomes-Focused
Zopa values a proactive approach, so come ready to discuss how you've set and achieved key performance indicators (KPIs) in your previous roles. Share specific examples of how your actions have led to measurable improvements in payment processing or product success.
✨Embrace Zopa's Vision
Familiarise yourself with Zopa’s mission and values. Be ready to articulate why you’re excited about their journey and how you can contribute to making finance better for customers. Showing that you align with their vision will make a strong impression.
