At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a lively environment.
- Company: Join the iconic Liverpool FC, known for its commitment to inclusivity and community.
- Benefits: Flexible hours, full uniform provided, and a chance to work at exciting events.
- Other info: Must be 18+, with a commitment to complete safety training within a year.
- Why this job: Be part of a passionate team creating memorable experiences for fans.
- Qualifications: Experience in customer-facing roles and a friendly, professional attitude.
Department:
Safety & Security
About the role
What will you be doing?
- Welcome guests and deliver a high standard of customer service.
- Carry out ticket checks, bag searches, and security wanding.
- Escort guests to boxes, suites, and tables with professionalism.
- Manage access points (doors, escalators, lifts) to ensure smooth guest flow.
- Work closely with management, stewards, and safety teams.
- Help create a safe, organised, and enjoyable environment for all guests.
Who are we looking for?
We’re looking for people who are:
- Experienced in front-of-house or customer-facing roles.
- Confident communicators with a calm and professional approach.
- Friendly, approachable, and take pride in creating a welcoming atmosphere.
- Able to remain calm and professional in busy environments.
- Comfortable standing in one position for extended periods.
Additional Requirements
- A strict dress code applies (full uniform provided).
- Must be aged 18 or over (required for this role).
Training Requirement
This role requires you to complete a Level 2 Certificate in Spectator Safety (as required by the Sports Grounds Safety Authority).
- This must be completed within 12 months of your first induction training.
- By applying, you confirm your commitment to completing this qualification
Please note we may not be able to progress your application if this qualification is not completed within the required timeframe.
This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. Liverpool Football Club has an unwavering commitment to equality, diversity and inclusion and is always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, we want to hear from you.
Casual Hospitality Hosts in Liverpool employer: Women In Football
Joining Liverpool FC as an Executive in Communications offers a unique opportunity to be part of a prestigious club that values creativity and strategic thinking. With a vibrant work culture that promotes inclusivity and diversity, employees benefit from competitive salaries, generous holiday allowances, and a comprehensive benefits package, including exclusive perks related to the club. Located in the heart of Liverpool, this role not only allows for professional growth within the sports industry but also fosters meaningful connections with colleagues and stakeholders alike.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Hospitality Hosts in Liverpool
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Women In Football and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Women In Football that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Women In Football.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Women In Football get a sense of who you are beyond your experience!
How to prepare for a job interview at Women In Football
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Women In Football and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
