At a Glance
- Tasks: Build and strengthen relationships with key insurer members, driving strategic initiatives.
- Company: Thatcham Research, a leader in motor insurance insights and partnerships.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and member success.
- Why this job: Shape the future of insurance partnerships and make a real impact.
- Qualifications: Experience in relationship management and strategic thinking.
The predicted salary is between 60000 - 80000 £ per year.
Shape the future of insurer partnerships at Thatcham Research.
Our data, insight, research, and expertise support some of the UK's leading motor insurers, helping them make better decisions and deliver better outcomes for their customers.
We're looking for a
Member Success Director to build and strengthen relationships with a portfolio of our most influential insurer members.
This is a highly visible and strategic role where you'll act as a trusted advisor, relationship leader, and internal advocate—ensuring our members maximise the value they gain from their partnership with Thatcham Research.
If you enjoy operating at executive level, influencing strategy, and turning complex challenges into meaningful business outcomes, we'd love to hear from you.
What you'll be doing As Member Success Director, you'll take ownership of a portfolio of key insurer members, building long-term strategic partnerships with leading UK motor insurers.
You’ll engage with stakeholders from operational teams through to C‑Suite executives, helping members unlock value from Thatcham's products, data, research, and expertise across areas including pricing, underwriting, claims, repair, and business strategy.
You’ll be both strategic and hands‑on, driving initiatives from concept through to successful outcomes.
- Lead Strategic Member Relationships
- Develop and deliver strategic
