At a Glance
- Tasks: Maximise value of applications and lead system changes for key business areas.
- Company: Thatcham Research, a leader in connecting people, processes, and technology.
- Benefits: Competitive salary, generous holiday, health plans, and flexible working options.
- Other info: Hybrid working model with strong focus on work-life balance and career growth.
- Why this job: Drive meaningful change and enhance efficiency through smart systems and data-driven solutions.
- Qualifications: Experience in business analysis and stakeholder engagement; problem-solving mindset essential.
The predicted salary is between 47200 - 47200 £ per year.
At Thatcham Research, we connect people, processes, and technology to make operations run smarter. As a Business Systems Analyst, you’ll help us maximise the value of our commercial off‑the‑shelf (COTS) applications and lead both system changes and the process reviews that support daily operations across Finance, Commercial, HR, and other key business areas. Through structured process, you’ll generate the insight the organisation needs to make informed decisions turning challenges into practical, data‑driven solutions that enhance efficiency, user experience, and overall system effectiveness.
You’ll collaborate with stakeholders across the organisation to understand challenges and opportunities, shape effective solutions, assess supplier options, and support delivery using established governance and best‑practice business analysis. This role is perfect for someone who enjoys solving challenges, shaping smart systems, and driving meaningful organisational change.
As the Business Systems Analyst, you’ll:
- Lead operational change: Own well-scoped initiatives from request through to delivery, assessing impact across people, process, data, and technology.
- Understand the need: Run workshops, map processes, capture and validate requirements, and perform gap/root-cause analysis to inform decision‑making.
- Evaluate options: Review current systems and research COTS or light customisation routes, clearly outlining benefits, risks, assumptions, and constraints.
- Enable delivery: Coordinate configuration, testing, and training with suppliers and internal teams to drive adoption and outcomes.
- Review and optimise processes: Document current workflows using structured business analysis techniques to assess operational efficiency and highlight opportunities for improvement.
- Partner with stakeholders: Build strong relationships, manage expectations, and communicate clearly throughout the project lifecycle.
- Generate documentation: Prepare well‑defined documentation (requirements, designs, process maps, comms plans, risks/issues) and follow organisational policies and governance practices.
- Be the glue: Collaborate with PMO, IT Services, Cloud & Security, InfoSec, Legal and Finance to land changes safely and on budget.
- Improve continuously: Bring ideas that lift how we work - tools, templates, process, and practice.
Skills & experience that will set you up for success in this role:
- Business analysis toolkit: Skilled in requirements elicitation, workshop facilitation, process mapping, gap/root-cause analysis, and data‑driven insights.
- COTS implementation experience: Comfortable across the implementation lifecycle (exposure to integrations/data flows is a plus, not a must).
- Stakeholder confidence: You engage clearly and adapt your style to different audiences; you maintain alignment and manage expectations.
- Problem‑solving mindset: Pragmatic, outcome‑focused solutions that balance business need, technical feasibility, and risk.
- Change‑ready: Understanding of change management principles and how to support user adoption.
- Structured & proactive: Able to plan, track, and deliver work (e.g., in Jira), escalating early and documenting decisions well.
- Growth‑oriented: Curious, self‑motivated, and keen to learn new systems, tools, and methods.
Salary - Circa £47,200 dependent on skills & experience.
10% non‑contributory pension
29 days holiday (inclusive of Christmas shutdown) + public holidays
Group Life Assurance (equal to 4 x basic salary)
Salary Sacrifice schemes (cycle to work, home & tech scheme)
Enhanced and competitive parental leave for all parents, regardless of gender or family structure
Moneyhealth’s Financial Coaching & Wellbeing Platform
Health Cash Plan (cash back on eligible medical treatments)
Reward & Recognition Programme
Discounted gym membership
Sports & Social club
Payroll charitable giving
Subsidised on‑site restaurant
Free on‑site parking
When we work: Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45 (Talk to us about flexible working if this doesn’t quite suit you – we take work‑life balance seriously!)
How we work: We understand the benefits of remote and in‑person collaboration and therefore have a hybrid working model – you’ll be expected to work from our office in Thatcham at least two days per week.
All applicants must have Right to Work in the UK.
Business Systems Analyst in Thatcham employer: Women in Data®
TANDEM, the commercial brand of The Female Lead, is an exceptional employer that fosters a dynamic and inclusive work culture in West London. With a focus on employee growth, we offer comprehensive training and development opportunities, alongside a competitive salary and benefits package, ensuring our team members thrive both personally and professionally. Join us to be part of a forward-thinking organisation that values innovation and collaboration, making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Analyst in Thatcham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Thatcham Research on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Business Systems Analyst.
✨Tip Number 2
Prepare for those interviews by practising common questions related to business analysis and change management. We recommend using the STAR method to structure your answers – it helps us showcase our problem-solving skills effectively!
✨Tip Number 3
Show off your analytical skills during the interview! Bring examples of how you've used data-driven insights to solve problems in past roles. This will help us demonstrate that we can generate the insights Thatcham needs.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep us fresh in their minds. Plus, it shows that we’re genuinely excited about the opportunity!
We think you need these skills to ace Business Systems Analyst in Thatcham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with COTS applications and business analysis. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Problem-Solving Skills:In your application, share specific examples of how you've tackled challenges in previous roles. We love a good story about turning obstacles into opportunities, so let us know how you’ve made a difference!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Clarity is key!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Women in Data®
✨Know Your COTS Inside Out
Before the interview, make sure you’re familiar with commercial off-the-shelf (COTS) applications relevant to the role. Research how they can be maximised for efficiency and user experience. This will show your understanding of the tools you'll be working with and how they fit into the bigger picture.
✨Master the Art of Process Mapping
Brush up on your process mapping skills. Be ready to discuss how you would document current workflows and identify areas for improvement. Bring examples of past experiences where you successfully mapped processes and led operational changes.
✨Engage Stakeholders Like a Pro
Think about how you’ve built relationships with stakeholders in the past. Prepare to share specific examples of how you managed expectations and communicated effectively throughout project lifecycles. This will demonstrate your ability to partner with various teams.
✨Show Off Your Problem-Solving Mindset
Be prepared to tackle hypothetical scenarios during the interview. Think through how you would approach challenges, balancing business needs with technical feasibility. Highlight your pragmatic solutions and how they’ve led to successful outcomes in previous roles.
