At a Glance
- Tasks: Maximise customer value through data analysis and fraud detection strategies.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment.
- Benefits: Generous holiday, health benefits, pension scheme, and learning resources.
- Other info: Collaborative environment with opportunities for personal growth and volunteering.
- Why this job: Make a real-world impact by protecting businesses from fraud.
- Qualifications: Proficiency in SQL, Python, and strong analytical skills required.
The predicted salary is between 50000 - 65000 € per year.
Locations: UK - London (Bishopsgate), DEU Home Based - Frankfurt, Home Based - France, Home Based - Barcelona, Home Based - Madrid
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About our Team: You’ll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.
About the Role: You will work in collaboration with our customers and account managers to maximise the value delivered by the worlds largest email based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. This is achieved through a range of activities including:
- Proactive analysis of accounts to identify improvements
- Optimising the risk assessment to more accurately detect high risk transactions
- Providing thought leadership to customers during business reviews
We are looking for individuals with a proactive and analytical approach to problem solving, good consulting mindset and an interest to bring value to our customers. In the role you’ll experience how to leverage real-time digital identity intelligence, analysing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce.
Responsibilities:
- Supporting business reviews for key accounts through the creation and presentation of analytical insights relating to the customers deployment
- Conducting proactive monitoring and analysis to ensure key customers solution performance is maintained and improved
- Performing targeted rule adjustments to help our customers address emerging risks
- Developing an action plan for key customers which improves their maturity on the solution
- Providing business support through fraud analysis and research
- Conducting routine fraud review verification and ensure corrections/clarifications are made in a timely manner
- Improving fraud detection performance by optimizing the false positive/fraud capture rate
- Utilize various data workflow management and analysis tools
Requirements:
- Demonstrate proficiency with languages such as SQL, Python, etc. and various data types and formats including, but not limited to: XML, flat files, delimited, etc
- Demonstrate proficiency with data analysis tools and processes
- Interest in working together with varied areas within the company and customers
- Show ability and desire to learn new processes, tools, and technologies
- Demonstrate good research skills and interest in fraud analysis for real-life scenarios
- Demonstrate good oral and written communications skills in English; other languages ideal
- Have highly proactive nature and be well organised and able to prioritise time
Working for You: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Equal Opportunity Employer: We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Engagement Manager in London employer: Women in Data®
At LexisNexis Risk Solutions, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work culture that fosters personal growth and problem-solving skills. Our employees enjoy a generous benefits package, including health screening, a competitive pension scheme, and extensive learning resources, all while making a meaningful impact in the fight against fraud and risk management across various industries. With opportunities for remote work from vibrant locations like London, Frankfurt, and Barcelona, we empower our team to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its challenges. Show us you understand their needs and how you can help solve them—this will set you apart from the crowd!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Engagement Manager. We want to hear how you can bring value to our customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Engagement Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience with data analysis and problem-solving, as these are key skills we’re looking for.
Show Your Passion:Let us know why you’re excited about working with LexisNexis Risk Solutions. Share your interest in fraud analysis and how you can bring value to our customers through your proactive approach.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your communication skills shine through, so make every word count!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Women in Data®
✨Know Your Data Tools
Make sure you brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used these tools in past roles, especially in relation to data analysis and fraud detection. This will show that you're not just familiar with the tools, but that you can apply them effectively.
✨Understand the Business Impact
Familiarise yourself with how LexisNexis Risk Solutions helps businesses mitigate risks and improve customer experience. Prepare examples of how your previous work has led to tangible results, like reducing fraud losses or enhancing operational efficiencies. This will demonstrate your understanding of the role's impact.
✨Show Your Proactive Mindset
During the interview, highlight instances where you've taken the initiative to solve problems or improve processes. Discuss how you’ve proactively monitored accounts or adjusted rules to address emerging risks. This aligns perfectly with what they’re looking for in an Engagement Manager.
✨Communicate Clearly
Since good communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be prepared to explain complex concepts in simple terms, especially when discussing analytical insights or fraud analysis. This will showcase your ability to convey important information effectively.
