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- Tasks: Nurture key customer relationships and drive growth opportunities.
- Company: Join a leading research organisation with a focus on innovation.
- Benefits: Competitive salary, performance bonuses, hybrid work, and excellent perks.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by partnering with strategic customers and driving their success.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 45000 - 45000 £ per year.
Circa £45k base salary plus up to 30% performance‑based OTE + excellent benefits | Permanent | Hybrid
We’re looking for an experienced Key Account Manager to join our Commercial team and play a pivotal role in nurturing and growing long‑term customer partnerships. In this role, you’ll work closely with some of our most strategic customers, deeply understanding their needs and ensuring they gain maximum value from working with Thatcham Research. You’ll act as a trusted partner, balancing strong relationship management with commercial ownership, and collaborating closely with internal teams to deliver meaningful outcomes for our customers and the business.
As the Key Account Manager, you will:
- Build and maintain strong, trusted relationships with key customer stakeholders, including senior decision‑makers
- Develop and deliver strategic account plans aligned to customer objectives and organisational goals
- Identify and drive growth opportunities within existing accounts, including renewals, upsell and cross‑sell
- Act as the primary point of contact for your accounts, managing escalations and ensuring excellent customer experience
- Lead commercial conversations including forecasting, pricing discussions, contract negotiations and renewals
- Own opportunities end‑to‑end, working closely with delivery, operations, product, finance and marketing teams
- Track and report on account performance, pipeline, KPIs and customer health metrics
- Capture all customer interactions, opportunities and account details accurately within the CRM
- Share customer insight and feedback internally to support continuous improvement and product development
Key Account Manager employer: Women in Data®
Contact Detail:
Women in Data® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Key Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its key customers. We want you to show that you understand their needs and how you can add value. Tailor your answers to reflect your experience in building strong relationships and driving growth.
✨Tip Number 3
Practice your pitch! You’ll need to communicate your past successes in managing accounts and delivering results. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in building relationships and managing accounts, as well as any relevant achievements that showcase your ability to drive growth and deliver value.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've nurtured customer partnerships and achieved results in previous positions.
Showcase Your Strategic Thinking: In your application, demonstrate your strategic mindset. Talk about how you've developed account plans or identified growth opportunities in the past. We want to see how you think and approach challenges!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Women in Data®
✨Know Your Customers
Before the interview, research the company’s key customers and their industries. Understand their pain points and how the role of Key Account Manager can address these needs. This will show your potential employer that you’re proactive and ready to build those strong, trusted relationships.
✨Showcase Your Strategic Thinking
Prepare to discuss how you would develop and deliver strategic account plans. Think of examples from your past experience where you successfully identified growth opportunities or managed complex accounts. This will demonstrate your ability to align with customer objectives and organisational goals.
✨Be Ready for Commercial Conversations
Brush up on your skills in forecasting, pricing discussions, and contract negotiations. Be prepared to discuss how you’ve handled these topics in previous roles. This will highlight your commercial ownership and readiness to lead important conversations with senior decision-makers.
✨Emphasise Collaboration
Since this role involves working closely with various internal teams, be ready to share examples of how you’ve collaborated effectively in the past. Discuss how you’ve worked with delivery, operations, product, finance, and marketing teams to achieve meaningful outcomes for customers.