Mobiles and Specialist Devices Platform Specialist in Gloucester

Working in our Enterprise IT function you’ll be supporting our business to deliver their priorities and objectives. You’ll be contributing to Helping Britain Achieve Net Zero. We understand our business needs and provide specialist advice and knowledge to mitigate risk and maximise success. We are exemplar and act with integrity in a challenging but rewarding environment. We are seeking someone with passion, skills and experience to help our Digital Workplace team shape the future of our technology landscape.

The Opportunity

Reporting to the Enterprise Product Owner in the Mobiles & Specialist Devices team, the Platform Specialist will provide technical leadership, and ensure our solutions align with long term architectural principles and business objectives. You’ll join us on a salary starting from £50,000 per annum (depending on experience), with the potential for an annual bonus. This is a hybrid working role, that balances time at home and on site to support collaboration and delivery. There will therefore be occasional travel to our offices within the UK. If you are enthusiastic about delivering secure, reliable, innovative enterprise mobile services and want to drive technical excellence, this is an exciting opportunity to help shape the future of our technology landscape.

Who You Are

• To be successful in this role you’ll have strong expertise in the support and configuration of iOS, Android and MacOS platforms in an enterprise environment.
• You’ll have excellent knowledge and experience working with Microsoft Intune to manage, secure and configure end user devices as well as vendor tools such as Apple Business Manager.
• An enthusiasm for new technology and how it can enhance the workplace for end users.
• Strong understanding of ITIL frameworks and operational best practices.
• Experience working in agile sprints using JIRA to develop and improve all supported platforms.
• Excellent troubleshooting skills and experience handling high severity incidents.
• Strong communication skills, able to explain complex issues to non-technical audiences.
• Experience of providing technical leadership.
• Working collaboratively with the wider Digital Workplace team and business colleagues to create a great place to work.
• You’re committed to health, safety, wellbeing and the environment, and carry out your role in a manner that enables us to be a sustainable business – financially, environmentally and socially.

To be appointed to this role, you will need to meet the criteria for Security Clearance (SC), which will ordinarily require you to have British residency for the last five years.

What You’ll Be Doing

• You’ll form part of the technical authority for our Enterprise services - spanning iOS, Android, iPadOS, MacOS among others.
• You’ll guide technical decision making, shape device management standards, and provide leadership to help platform teams deliver reliable, secure, and scalable solutions for our mobile and specialist device platforms using Microsoft Intune.
• You’ll collaborate closely with product teams, solution architects, security, and operational teams to ensure our platforms remain stable, performant, and future ready.
• You’ll raise and monitor technical risks and support mitigation planning with Enterprise product managers and owners.
• You’ll ensure high availability and performance of critical systems through proactive capacity planning and robust operational practices.
• You’ll oversee the lifecycle of our mobile and specialist devices: provisioning, configuration and monitoring, and will proactively seek optimisation and automation opportunities.
• You’ll engage with business units to understand their service priorities.
• You’ll work closely with our partner organisations to ensure services are consistently maintained.

Pay, Benefits and Culture

Alongside a starting salary from £50,000pa (depending on experience) and potential for an annual bonus, and a market‑leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more. At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us. Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Closing date for applications: Friday 21st August