At a Glance
- Tasks: Maximise customer value through data analysis and fraud detection strategies.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment.
- Benefits: Generous holiday, health benefits, pension scheme, and learning resources.
- Other info: Collaborative environment with opportunities for personal growth and volunteering.
- Why this job: Make a real-world impact by protecting businesses from fraud.
- Qualifications: Proficiency in SQL, Python, and strong analytical skills required.
The predicted salary is between 50000 - 65000 € per year.
Locations: UK - London (Bishopsgate), DEU Home Based - Frankfurt, Home Based - France, Home Based - Barcelona, Home Based - Madrid
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About our Team: You’ll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.
About the Role: You will work in collaboration with our customers and account managers to maximise the value delivered by the worlds largest email based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. This is achieved through a range of activities including:
- Proactive analysis of accounts to identify improvements
- Optimising the risk assessment to more accurately detect high risk transactions
- Providing thought leadership to customers during business reviews
We are looking for individuals with a proactive and analytical approach to problem solving, good consulting mindset and an interest to bring value to our customers. In the role you’ll experience how to leverage real-time digital identity intelligence, analysing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce.
Responsibilities:
- Supporting business reviews for key accounts through the creation and presentation of analytical insights relating to the customers deployment
- Conducting proactive monitoring and analysis to ensure key customers solution performance is maintained and improved
- Performing targeted rule adjustments to help our customers address emerging risks
- Developing an action plan for key customers which improves their maturity on the solution
- Providing business support through fraud analysis and research
- Conducting routine fraud review verification and ensure corrections/clarifications are made in a timely manner
- Improving fraud detection performance by optimizing the false positive/fraud capture rate
- Utilize various data workflow management and analysis tools
Requirements:
- Demonstrate proficiency with languages such as SQL, Python, etc. and various data types and formats including, but not limited to: XML, flat files, delimited, etc
- Demonstrate proficiency with data analysis tools and processes
- Interest in working together with varied areas within the company and customers
- Show ability and desire to learn new processes, tools, and technologies
- Demonstrate good research skills and interest in fraud analysis for real-life scenarios
- Demonstrate good oral and written communications skills in English; other languages ideal
- Have highly proactive nature and be well organised and able to prioritise time
Working for You: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
Equal Opportunity Employer: We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Engagement Manager employer: Women in Data®
At LexisNexis Risk Solutions, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work culture that fosters personal and professional growth. Our London office provides a vibrant environment where employees can engage in meaningful work that directly impacts customer success while enjoying generous benefits such as a competitive pension scheme, health screening, and extensive learning resources. Join us to be part of a team that values innovation and empowers you to make a real difference in the world of risk assessment.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LexisNexis Risk Solutions on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s solutions. Understand how they tackle fraud and risk management. We want to show that we’re not just interested in the role, but also passionate about what they do!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with us. Focus on articulating our analytical skills and problem-solving mindset, as these are key for the Engagement Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re serious about joining the team at LexisNexis Risk Solutions.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience with data analysis and problem-solving, as these are key skills we’re looking for. Show us how your background aligns with our mission at LexisNexis Risk Solutions!
Showcase Your Skills:Don’t forget to mention your proficiency in SQL, Python, and any data analysis tools you’ve used. We want to see how you can leverage these skills to improve customer solutions and tackle fraud analysis. Be specific about your experiences!
Be Proactive:In your application, demonstrate your proactive nature by sharing examples of how you've taken initiative in past roles. Whether it’s optimising processes or conducting thorough analyses, we love candidates who take charge and drive results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Women in Data®
✨Know Your Data Tools
Make sure you brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used these tools in past roles, especially in relation to data analysis and fraud detection. This will show that you’re not just familiar with the tools, but that you can apply them effectively.
✨Understand the Business
Take some time to research LexisNexis Risk Solutions and their offerings. Familiarise yourself with their solutions in risk assessment, particularly in areas like Anti-Money Laundering and Fraud. This knowledge will help you demonstrate your interest in the role and how you can contribute to their mission.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about real-life scenarios where you had to analyse data or solve a problem. Think of specific examples from your experience where you improved performance or addressed risks. This will highlight your proactive and analytical approach, which is key for the Engagement Manager role.
✨Show Your Communication Skills
Since the role involves presenting analytical insights and collaborating with customers, practice articulating your thoughts clearly. Prepare to explain complex data findings in simple terms. This will showcase your ability to communicate effectively, which is crucial for building relationships with clients.
