Global Director, People Capability & Culture (PCC)

Global Director, People Capability & Culture (PCC)

Women for Women International (WfWI) works in some of the most dangerous places to be a woman. We serve women survivors of war in conflict and post‑conflict areas around the world in eight countries, including Afghanistan, Iraq, the Democratic Republic of Congo, Nigeria, Palestine and South Sudan. Our core belief is that stronger women build stronger nations, and with access to knowledge, resources, and a support network, a woman can rebuild her life and improve her community.

Application Deadline: 15 December 2025
Department: Operations
Location: Flexible/Various

Purpose

The Global Director, People Capability and Culture, leads a proactive, trusted People Capability and Culture (PCC) function in the Global Support Center (GSC). The role builds a learning culture, holds the trust and confidence of staff in the PCC function, and keeps policies, processes and tools simple and usable. The Global Director PCC is a champion of diversity, equity and inclusion and stewards a single, well‑governed PCC knowledge hub.

Key Responsibilities

• Set the global PCC strategy and annual plans that support a high‑performing, mission‑driven organization.
• Own the global PCC budget and partner with Finance on annual cost adjustments and headcount governance.
• Develop and execute people‑centred organizational development strategies, processes and tools that support a high‑performing, diverse, equitable and inclusive organization.
• Embed fairness and equity principles across cycles, transparent criteria and routine equity checks.
• Lead the Skills Assessment and the Manager & Leadership Academy with practical toolkits and coaching that strengthen manager capability and accountability.
• Own the Global Employee Handbook and country addenda with attestation and version control.
• Partner with Internal Communications to provide clear, findable, and used guidance.
• Oversee timely, fair Employee Relations cases across jurisdictions with proper documentation and audit trails.
• Apply the global compensation approach consistently, market data use, offers, adjustments and promotions within bands.
• Run a transparent global recruitment framework, time‑to‑hire targets, and internal mobility pathways.
• Own people data quality in core systems and define the minimum data set, approvals and audits.
• Lead a practical Staff Wellbeing Policy and Programme and promote practical wellbeing and reasonable workload norms.
• Manage PCC budget and vendors, prepare ELT and Board inputs on people risks, plans and costs.

Required Skills, Knowledge and Expertise

• Master’s degree or relevant professional accreditation.
• 10+ years of progressive PCC/HR leadership in multi‑country contexts with a track record of delivering change.
• Strong record simplifying policy and processes, building manager capability and holding or strengthening trust in HR.
• Deep Employee Relations and investigations experience, partnering with Legal and Safeguarding.
• Proven compensation, benefits and workforce cost management in resource‑constrained settings.
• HRIS/ATS and analytics proficiency with measurable improvements in data quality and reporting.
• Excellent cross‑cultural communication, coaching, and influencing skills in complex matrices.

Preferred Experience

• Experience with works councils or unions in related contexts.
• Experience in at least some of the legal contexts of WfWI Country Offices.
• Experience integrating safeguarding, legal and PCC workflows.

Seniority level

Director

Employment type

Contract

Job function

Business Development and Sales