At a Glance
- Tasks: Support IT issues and enhance customer service skills while learning about Azure Cloud.
- Company: Leading legal services provider in Plymouth with a focus on innovation.
- Benefits: Formal training, hands-on experience, and travel opportunities across the UK.
- Why this job: Kickstart your IT career with a prestigious company and gain valuable cloud expertise.
- Qualifications: Keen interest in IT and strong communication skills.
- Other info: Exciting apprenticeship with potential for growth and development.
The predicted salary is between 800 - 1400 £ per month.
A leading legal services provider in Plymouth is offering an exciting opportunity for an IT Apprentice to join their IT Service Desk team. The role includes formal training to achieve a Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship, alongside hands-on experience in supporting IT issues and building customer service skills.
The ideal candidate should have a keen interest in IT and excellent communication abilities. Opportunities for travel to other UK offices will also be available.
IT Service Desk Apprentice — Azure Cloud Path in Plymouth employer: Womble Bond Dickinson (UK) LLP
Contact Detail:
Womble Bond Dickinson (UK) LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Apprentice — Azure Cloud Path in Plymouth
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves customer service, try role-playing common IT support scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace IT Service Desk Apprentice — Azure Cloud Path in Plymouth
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for IT! Share any relevant experiences or projects that highlight your interest in technology and how they relate to the role. This will help us understand why you’re a great fit for our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your communication skills and any customer service experience you have, as these are key for the IT Service Desk role. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Womble Bond Dickinson (UK) LLP
✨Show Your Passion for IT
Make sure to express your genuine interest in IT during the interview. Share any personal projects or experiences you've had with technology, especially related to Azure or cloud services. This will demonstrate your enthusiasm and commitment to the field.
✨Brush Up on Customer Service Skills
Since this role involves building customer service skills, prepare to discuss how you’ve handled customer interactions in the past. Think of examples where you resolved issues or helped someone out, as this will show your ability to communicate effectively and provide support.
✨Research the Company
Take some time to learn about the legal services provider and their IT needs. Understanding their business model and how IT supports their operations can give you an edge. It shows that you’re proactive and genuinely interested in contributing to their success.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the training process for the Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship or what a typical day looks like on the IT Service Desk. This not only shows your interest but also helps you gauge if the role is right for you.