At a Glance
- Tasks: Support engineering teams with documentation, data management, and administration.
- Company: Established engineering firm in Teesside with a growing team.
- Benefits: Long-term opportunity with progression and negotiable pay based on experience.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Join a vital role that keeps technical processes running smoothly and makes a real impact.
- Qualifications: Experience in document control or administration within engineering; strong organisational skills.
The predicted salary is between 30000 - 42000 £ per year.
Technical Clerk
Location: Middlesbrough
Start Date: ASAP
The Opportunity
Wolviston Management Services are pleased to be supporting our client, a well-established specialist within the lifting equipment industry, in the recruitment of a Technical Clerk to join their busy team in Middlesbrough.
This is a varied and fast-paced position, providing essential administrative and coordination support to the Service Division and helping ensure customer requirements and engineering activities are managed efficiently from initial booking through to completion. The role would suit an organised and proactive individual who enjoys working with customers, coordinating workloads and keeping on top of multiple priorities. Previous experience within engineering, service coordination, construction, transport, hire or a similar industrial environment would be advantageous; however, full training can be provided for the right person.
The Role
Working closely with engineers, customers and the wider office team, you will support the day-to-day coordination of service, repair and inspection activities.
Key responsibilities will include:
- Handling incoming customer enquiries via telephone and email
- Booking and coordinating service, repair and inspection work
- Supporting the planning and scheduling of engineer visits
- Updating job records, customer information and internal systems
- Liaising with engineers, customers and suppliers to obtain required information
- Preparing job paperwork and supporting service certification processes
- Monitoring outstanding jobs, reports and follow-up actions
- Ensuring customers are kept informed on the progress of their requirements
- Supporting the wider Service Division with general administration as required
About You
We are looking for someone who is organised, dependable and comfortable working within a busy office environment.
You will ideally have:
- Previous administration, coordination or customer service experience
- Strong organisational skills with excellent attention to detail
- A confident and professional telephone manner
- Good written and verbal communication skills
- Good general IT skills and confidence using office-based systems
- The ability to prioritise workloads and manage multiple tasks
- A proactive approach and willingness to support the wider team
Experience within engineering, lifting equipment, construction, transport, hire or industrial services would be beneficial but is not essential.
Previous exposure to job management systems, CRM software, scheduling tools, purchase orders, service reports or certification would also be advantageous.
What's on Offer?
- Temporary opportunity with an immediate start available
- Full-time or part-time hours considered
- Varied and engaging office-based position
- Support from an experienced and friendly team
- Opportunity to gain experience within the specialist lifting and engineering sector
- Potential for the position to develop in line with future business requirements
If you are an organised and customer-focused administrator looking for your next opportunity in Middlesbrough, we'd love to hear from you.
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Technical Clerk employer: Wolviston Management Services
Join a well-established engineering and fabrication business in Teesside, where you will be supported by experienced professionals in a collaborative work culture that prioritises employee growth and development. This role as a Junior Estimator offers a unique opportunity to gain hands-on experience in a practical engineering environment, with access to comprehensive training and mentorship that will enhance your technical and commercial skills. Enjoy the benefits of working in a dynamic team that values innovation and quality, while contributing to exciting projects that make a real impact in the industry.
Contact Details:
Wolviston Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Clerk
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their work and think about how your skills as a Technical Clerk can contribute. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to document control and technical processes. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the engineering world.
We think you need these skills to ace Technical Clerk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Clerk role. Highlight your document control experience and any relevant skills that match the job description. We want to see how your background fits with what we're looking for!
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, include examples in your application that demonstrate your organisational skills and accuracy. We love seeing candidates who can keep technical processes running smoothly!
Use Clear Formatting:When creating your application documents, use clear and professional formatting. This not only makes it easier for us to read but also shows off your ability to present technical information effectively.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application more efficiently. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Wolviston Management Services
✨Know Your Documents
Familiarise yourself with the types of technical documentation you'll be handling. Brush up on your knowledge of work packs, method statements, and risk assessments. Being able to discuss these confidently will show that you’re ready to hit the ground running.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where your organisational skills made a difference. Whether it was managing schedules or ensuring compliance with standards, having specific instances ready will demonstrate your capability in this vital support role.
✨Get Comfortable with Tech
Since the role requires proficiency in MS Office and digital document management systems, make sure you're comfortable navigating these tools. Consider doing a quick refresher on Excel and Word functionalities that are relevant to document control.
✨Understand the Engineering Lingo
Brush up on engineering terminology and concepts. If you can speak the language of engineers and project managers, it’ll help you communicate effectively during the interview and show that you’re genuinely interested in the role.
