At a Glance
- Tasks: Engage with customers, build relationships, and drive sales opportunities.
- Company: Dynamic company focused on customer satisfaction and growth.
- Benefits: Competitive salary, supportive team environment, and career development.
- Other info: Join a collaborative team and grow your career in a thriving industry.
- Why this job: Make a real impact by connecting with customers and driving business success.
- Qualifications: Experience in sales or customer service, strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: Stockton on Tees
About the Role
This is a proactive, customer-focused position where you will identify new opportunities, reconnect with dormant customers, follow up quotations and sample requests, and help ensure that every customer interaction adds value to their journey. Working closely with colleagues across Sales, Marketing and Customer Service, you will contribute to driving enquiry conversion, strengthening customer relationships and supporting business performance.
Key Responsibilities
- Build and maintain strong relationships with existing trade customers, identifying opportunities to increase engagement and sales.
- Reconnect with inactive trade accounts, encouraging renewed business activity and strengthening customer loyalty.
- Support the development of new trade account opportunities generated through lead-generation activities.
- Generate quality sales opportunities and appointments for the wider sales team.
- Follow up consumer quotations, gaining insight into customer requirements and helping progress opportunities towards a successful outcome.
- Engage with customers who have requested product samples, understanding their project needs and guiding them towards quotation or purchase.
- Ensure all enquiries receive timely, professional and customer-focused follow-up.
- Maintain accurate and up-to-date customer information, activity records and opportunity pipelines within the CRM system.
- Collaborate effectively with colleagues across Sales, Marketing and Customer Service to maximise customer satisfaction and conversion rates.
- Support promotional campaigns, product launches and industry events as required.
- Produce regular updates on activity levels, opportunities generated and pipeline development.
About You
We are looking for an enthusiastic and motivated individual who enjoys building relationships, engaging with customers and delivering results.
You will ideally have:
- Previous experience in outbound sales, telesales, customer service or account management.
- Strong communication and interpersonal skills, with the ability to engage confidently at all levels.
- A professional and confident telephone manner.
- Excellent organisational skills and attention to detail.
- Experience using CRM systems and Microsoft Office applications.
- The ability to manage competing priorities and maintain effective follow-up activity.
- Experience within the KBB, interiors or home improvement sector would be advantageous, although not essential.
Our Values in Action
The successful candidate will demonstrate:
- A positive and proactive approach to work.
- Resilience and determination in achieving objectives.
- A genuine passion for building relationships and delivering excellent customer service.
- Strong personal organisation and accountability.
- Commercial awareness coupled with a customer-centric mindset.
- A collaborative approach and commitment to supporting colleagues and business goals.
What Success Looks Like
Success in this role will be demonstrated through the consistent generation of qualified opportunities, effective management of customer follow-up activity, increased engagement across existing and dormant accounts, and a commitment to delivering an outstanding customer experience that supports Haddon's growth ambitions.
Sales Executive employer: Wolviston Management Services
Wolviston Management Services is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Hartlepool. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values mechanical integrity and high-performance engineering. Join us to be part of a team that not only prioritises your growth but also contributes to cutting-edge projects in high-reliability systems.
Contact Details:
Wolviston Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive at Wolviston Management Services, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Wolviston Management Services. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Wolviston Management Services:When writing your cover letter, make sure to tailor your message specifically for Wolviston Management Services. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Wolviston Management Services
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Wolviston Management Services that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Wolviston Management Services that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Wolviston Management Services’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
