At a Glance
- Tasks: Support customers with technical product enquiries and provide tailored solutions.
- Company: Respected supplier in industrial cleaning and technical products sector.
- Benefits: Competitive salary, no weekend work, and excellent career prospects.
- Other info: Modern working environment with long-term growth opportunities.
- Why this job: Join a supportive team and make a real impact in customer service.
- Qualifications: Experience in technical or engineering fields and strong communication skills.
The predicted salary is between 40000 - 40000 β¬ per year.
Our client is a well-established and highly respected supplier within the industrial cleaning, fluid transfer, and technical products sector. Due to continued growth and increasing demand, they are now looking to recruit a technically minded Product Sales Advisor to join their team in Penrith. This is an excellent opportunity for somebody with a strong technical background who enjoys working with customers, solving problems, and providing advice on products and solutions.
The role would suit candidates from industries such as:
- Engineering
- Hydraulics
- Agriculture
- Plumbing
- Industrial supplies
- Mechanical or technical distribution
Working as part of a busy and supportive team, you will be responsible for supporting customers with technical product enquiries, identifying suitable solutions, processing orders, and delivering a high level of customer service throughout the sales process. This is a customer-focused position combining technical knowledge with internal sales and account support responsibilities.
Key Responsibilities
- Providing technical advice and product support via phone, email, and face-to-face interaction
- Understanding customer requirements and recommending suitable products and solutions
- Building strong relationships with new and existing customers
- Processing orders accurately using internal systems
- Supporting customers with product selection and aftersales enquiries
- Liaising with internal departments including warehouse, procurement, and sales teams
- Maintaining accurate records and customer information
What We're Looking For
- Previous experience within a technical, engineering, agricultural, plumbing, mechanical, or industrial environment
- Strong customer service or sales support experience
- Confident communication skills with the ability to explain technical products clearly
- Good IT and administration skills
- Positive attitude with a willingness to learn and develop
- Ability to work well within a team environment
What's on Offer
- Salary circa Β£40,000 depending on experience
- Full-time permanent position
- No weekend or bank holiday working
- Modern working environment
- Stable business with long-term growth plans
- Excellent long-term career prospects
For more information or a confidential discussion, please apply today.
Technical Sales in Penrith employer: Wolviston Management Services
Join a well-established and respected supplier in the industrial cleaning and technical products sector, where you will thrive in a supportive team environment in Penrith. With a focus on employee growth, this role offers excellent long-term career prospects, a modern working environment, and a commitment to work-life balance with no weekend or bank holiday shifts. Embrace the opportunity to leverage your technical expertise while building strong customer relationships and contributing to a stable business poised for continued growth.
Contact Detail:
Wolviston Management Services Recruiting Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Technical Sales in Penrith
β¨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your pitch! Be ready to explain how your technical background fits the role. Use examples from your past experiences to demonstrate your problem-solving skills and customer service prowess.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
β¨Tip Number 4
Donβt forget to follow up! After any interaction, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Technical Sales in Penrith
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights your technical background and customer service experience. We want to see how your skills match the role, so donβt be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Product Sales Advisor position. Share specific examples of how you've solved problems or supported customers in the past.
Showcase Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your application reflects your confident communication style. We love candidates who can explain technical products clearly and build strong relationships!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss out on any important updates!
How to prepare for a job interview at Wolviston Management Services
β¨Know Your Products Inside Out
Make sure you have a solid understanding of the technical products you'll be discussing. Research the company's offerings and be prepared to explain how they solve specific customer problems. This will show your potential employer that you're not just interested in sales, but also in providing real solutions.
β¨Practice Your Customer Interaction Skills
Since this role is heavily focused on customer service, practice how you would handle various customer scenarios. Role-play with a friend or family member to refine your communication skills. Being able to clearly explain technical concepts in a way that's easy for customers to understand is key.
β¨Showcase Your Technical Background
Be ready to discuss your previous experience in technical fields like engineering or plumbing. Highlight specific projects or roles where you solved problems or provided support. This will help demonstrate that you have the right background for the job and can relate to the customers' needs.
β¨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the team dynamics, the types of challenges customers face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.