Wolviston Management Services is seeking an IT Service Desk Analyst to join its Billingham-based IT Infrastructure team. You will provide first-line and, where appropriate, second-line technical support across hardware, software, networking, and peripherals to ensure safe and reliable business operations.
You will handle incidents via phone, email, and self-service portals, contribute to knowledge bases, and participate in on-call/out-of-hours coverage as required.
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IT Service Desk Analyst – 1st/2nd Line Support in North East employer: Wolviston Management Services
Tioxide Materials Ltd is an exceptional employer located in Greatham, Hartlepool, offering a dynamic work environment where collaboration and innovation thrive. With a strong commitment to employee growth, Tioxide provides comprehensive benefits including a competitive pension scheme, private medical insurance, and opportunities for professional development, ensuring that every team member can contribute meaningfully to the company's success while enjoying a supportive and safety-focused culture.
Contact Details:
Wolviston Management Services Recruitment Team
