At a Glance
- Tasks: Coordinate and host exciting events while ensuring a fantastic customer experience.
- Company: Dynamic venue in Middlesbrough with a focus on memorable events.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a vibrant team and enjoy a hands-on role in a fast-paced environment.
- Why this job: Be the heartbeat of events and create unforgettable experiences for clients and guests.
- Qualifications: Experience in event coordination and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
We are seeking an enthusiastic, organised, and customer-focused Events Coordinator to join our clients team in Middlesbrough. The successful candidate will be responsible for coordinating, setting up, and hosting a variety of events while ensuring an excellent customer experience from initial enquiry through to event delivery.
This role requires strong organisational skills, excellent communication abilities, IT proficiency, and a hands-on approach to event management. The ideal candidate will also have catering experience and hold a Level 2 Food Hygiene Certificate.
Key Responsibilities- Manage event enquiries and bookings via telephone, email, and in person.
- Coordinate all aspects of events, including meetings, conferences, parties, celebrations, and corporate functions.
- Liaise with clients to understand requirements and ensure expectations are met.
- Prepare event schedules, plans, and function sheets for internal teams.
- Set up event spaces to agreed specifications, including room layouts, equipment, signage, and catering areas.
- Host events and act as the main point of contact for clients and guests during functions.
- Ensure smooth operation of events from start to finish.
- Resolve any issues or last-minute changes professionally and efficiently.
- Process event bookings accurately using internal booking and management systems.
- Maintain customer records and event documentation.
- Produce quotations, invoices, and event confirmations where required.
- Monitor event calendars and venue availability.
- Use booking and event management systems confidently and accurately.
- Process stock orders and maintain inventory records using company systems.
- Generate reports and maintain accurate databases.
- Use Microsoft Office applications including Outlook, Word, Excel, and Teams.
- Monitor stock levels and place orders for event supplies, food, beverages, and equipment.
- Assist with catering requirements and service delivery when required.
- Ensure food preparation, storage, and service comply with food safety regulations.
- Support hospitality operations during busy periods.
- Ensure compliance with health and safety policies and procedures.
- Maintain high standards of cleanliness and presentation throughout event spaces.
- Follow food safety regulations and best practices at all times.
- Conduct pre-event and post-event checks of venues and equipment.
- Previous experience in event coordination, hospitality, customer service, or a similar role.
- Strong organisational and time management skills.
- Excellent verbal and written communication skills.
- Ability to multitask and work under pressure.
- Good IT skills, including Microsoft Office and booking systems.
- Experience processing bookings and maintaining accurate records.
- Ability to work flexible hours, including evenings and weekends.
- Full understanding of customer service excellence.
- Level 2 Food Hygiene Certificate.
- Experience within hospitality, conferencing, or venue management.
- Knowledge of stock control and ordering systems.
- Catering experience.
- Experience using event management software and CRM systems.
- First Aid qualification.
- Customer-focused approach
- Attention to detail
- Strong organisational skills
- Problem-solving ability
- Teamwork and collaboration
- Professional presentation
- IT literacy
- Flexibility and adaptability
- Event hosting and presentation skills
Salary: Competitive salary, dependent on experience.
Working Hours: Flexible working pattern, including evenings, weekends, and bank holidays as required by event schedules.
The successful candidate will play a key role in delivering memorable events, ensuring exceptional customer experiences, and supporting the smooth day-to-day operation of the venue's events and hospitality services.
Events Coordinator employer: Wolviston Management Services
Wolviston Management Services is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Hartlepool. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that values mechanical integrity and high-performance engineering. Join us to be part of a team that not only prioritises your growth but also contributes to cutting-edge projects in high-reliability systems.
Contact Details:
Wolviston Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wolviston Management Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wolviston Management Services
Don't be shy about reaching out to Wolviston Management Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wolviston Management Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wolviston Management Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
