Support Engineer - Midlands

Support Engineer - Midlands

Full-Time 42556 - 52012 £ / year (est.) No working from home possible
Wolviston Management Services Ltd

At a Glance

  • Tasks: Maintain and troubleshoot Building Management Systems while providing top-notch customer support.
  • Company: Leading provider of innovative BMS solutions with a strong engineering team.
  • Benefits: Competitive salary, bonus, company vehicle, private healthcare, and 25 days annual leave.
  • Other info: Enjoy ongoing training and clear opportunities for career progression.
  • Why this job: Join a respected organisation and grow your career in a tech-driven environment.
  • Qualifications: Experience in Building Controls and strong fault-finding skills required.

The predicted salary is between 42556 - 52012 £ per year.

Location: West Midlands

Contract Type: Permanent / Full Time

Closing Date: Aug 27th, 2026

Ref: 1673437

Our client is a leading provider of Building Management System (BMS) solutions and is looking to appoint an experienced BMS Support Engineer to join their established engineering team. This is an excellent opportunity for an engineer who enjoys fault finding, problem solving and working closely with customers to ensure critical building systems operate efficiently and effectively.

The Role

  • Carrying out planned preventative maintenance on BMS installations
  • Diagnosing and resolving faults across a variety of BMS platforms
  • Undertaking repairs, upgrades and remedial works
  • Responding to reactive service calls and technical issues
  • Producing accurate service reports and technical documentation
  • Providing customers with technical support and recommendations
  • Ensuring systems operate efficiently and in line with customer requirements
  • Participating in an out-of-hours support rota when required

About You

To be successful in this role, you will have previous experience working within the Building Controls or Building Management Systems sector and be comfortable working independently on customer sites. Experience with one or more of the following technologies would be advantageous:

  • Trend
  • IQVision
  • Tridium / Niagara
  • Schneider EcoStruxure
  • Siemens

You will also possess:

  • Strong fault-finding and diagnostic skills
  • A good understanding of HVAC systems and associated plant
  • Excellent communication and customer-facing skills
  • A proactive and organised approach to work
  • A full UK driving licence

What's on Offer

  • Competitive salary
  • Performance-related bonus
  • Company vehicle or car allowance
  • Overtime opportunities
  • Standby allowance
  • Private healthcare
  • Enhanced pension scheme
  • Life assurance
  • 25 days annual leave plus bank holidays
  • Option to purchase additional annual leave
  • Ongoing training and professional development
  • Clear opportunities for career progression

This is an opportunity to join a highly respected organisation operating within a growing and technically advanced sector, offering long-term career development and exposure to a wide range of technologies and customer environments.

Support Engineer - Midlands employer: Wolviston Management Services Ltd

As an Engineering Manager at our major UK manufacturing site in Greatham, you will be part of a dynamic and innovative work culture that prioritises engineering excellence and continuous improvement. We offer competitive benefits, a commitment to employee development, and the chance to lead multidisciplinary teams in a pivotal role that directly impacts plant performance and safety. Join us to make a meaningful contribution in a supportive environment that values your expertise and fosters professional growth.

Wolviston Management Services Ltd

Contact Details:

Wolviston Management Services Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Engineer - Midlands

Networking in the Right Circles

Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Wolviston Management Services Ltd.

Showcase Your Projects

If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Wolviston Management Services Ltd, that you’ve got hands-on experience and a solid understanding of the field.

Leverage University Resources

Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.

Get Involved in Professional Bodies

Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Wolviston Management Services Ltd and may help you secure that full-time position sooner!

We think you need these skills to ace Support Engineer - Midlands

Fault Finding
Problem Solving
Building Management Systems (BMS)
Planned Preventative Maintenance
HVAC Systems Knowledge
Technical Support
Diagnostic Skills

Some tips for your application 🫡

Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!

Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Wolviston Management Services Ltd.

Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Support Engineer - Midlands role at Wolviston Management Services Ltd. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.

Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.

How to prepare for a job interview at Wolviston Management Services Ltd

Know Your Technical Stuff

For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.

Showcase Real Projects

Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.

Prepare for Scenario-Based Questions

Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.

Understand the Industry Landscape

It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Wolviston Management Services Ltd.