IT Service Desk Analyst: First/Second-Line Support

IT Service Desk Analyst: First/Second-Line Support

Full-Time No working from home possible
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Wolviston Management Services Ltd seeks an IT Service Desk Analyst to join the Billingham-based IT Infrastructure team. You will provide first-line, and where appropriate second-line, technical support across the business, logging incidents via phone, email, and self-service portals, with on-call and out-of-hours coverage to ensure safe operations.

The role offers a competitive salary and a benefits package including a bonus scheme, enhanced pension contributions, life assurance, and healthcare.

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IT Service Desk Analyst: First/Second-Line Support employer: Wolviston Management Services Ltd

Join a dynamic technology consultancy in Newcastle upon Tyne, where innovation meets collaboration. As a Senior Java Developer, you'll enjoy a supportive work culture that prioritises employee growth through mentorship and continuous learning opportunities. With a hybrid working model and a focus on cutting-edge technologies, this role offers the chance to make a meaningful impact while enjoying a balanced work-life environment.

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Contact Details:

Wolviston Management Services Ltd Recruitment Team