Wolviston Management Services are seeking a Head of Customer Experience to shape and deliver a strategic CX programme across the business.
This senior role reports to the Board/CEO and works with Sales, Marketing, Operations, Logistics and Installation to drive customer loyalty and operational excellence.
You will own end-to-end journey mapping, VOC initiatives, and CX KPIs, leading a high-performing team in a fast-paced KBB ecommerce environment.
Head of Customer Experience - Strategic, Board Level Leader employer: Wolviston Management Services Ltd
Join a dynamic technology consultancy in Newcastle upon Tyne, where innovation meets collaboration. As a Senior Java Developer, you'll enjoy a supportive work culture that prioritises employee growth through mentorship and continuous learning opportunities. With a hybrid working model and a focus on cutting-edge technologies, this role offers the chance to make a meaningful impact while enjoying a balanced work-life environment.
Contact Details:
Wolviston Management Services Ltd Recruitment Team
