At a Glance
- Tasks: Lead a vibrant team to deliver outstanding hospitality and create unforgettable guest experiences.
- Company: Join Incipio, a dynamic Japanese restaurant and rooftop bar in West London.
- Benefits: Enjoy competitive pay, career growth, free therapy, and exciting incentive trips.
- Other info: We celebrate diversity and inclusivity, welcoming all backgrounds and experiences.
- Why this job: Be part of a buzzing atmosphere where tradition meets modernity and every night is cinematic.
- Qualifications: Energetic leaders with a passion for exceptional service and team motivation.
The predicted salary is between 30000 - 35000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. A vibrant, buzzing Japanese restaurant and rooftop cocktail bar, this dynamic venue channels the electric energy of Tokyo after dark. Inspired by the moody allure of Japanese Noir cinema, it blends shadowy intrigue with neon-lit vibrancy, offering a fresh and modern take on Japanese cuisine and culture in West London. The menu reimagines classic dishes with bold flavours and innovative techniques, while expertly crafted cocktails pay homage to Japan’s drinking culture.
Whether indulging in exquisite sashimi or sipping highballs under the city skyline, guests are immersed in an atmosphere where tradition meets the avant-garde, and every night feels cinematic. Split across two stunning floors, with an exquisite Private Dining Room offering breathtaking views over West London, Wolves of Tokyo is a world of dynamic, immersive experiences.
We are searching for an inspiring leader to embody this vibrant brand, guiding their team on an unforgettable journey while crafting a service that is as thrilling as it is refined - elevated, electrifying, and endlessly engaging. As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.
BENEFITS + BEST BITS- Transparent and fair TRONC Payments
- 60% of our management teams are people we have progressed internally
- Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all of our venues
- Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team
- Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts
- Motivating your team by providing excellent support, training and encouragement
- Working with your management team to drive sales in your venue with the support of your team
- Proactive planning, preparation and briefing of the team
- Bringing ideas, processes and organisation to life
- Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses
- Having fun, laughing a lot and giving good vibes
- Vibrant + energetic individuals
- A leader, someone who enjoys setting examples and answering questions
- An insightful and impactful human, who loves to see their team achieve
- A discipline for exceptional standards
- Problem solvers
- A natural with guests, someone who enjoys interaction
- Friendliness, playfulness and approachability
- A genuine desire to deliver a great experience to our guests
Incipio & Inclusivity: We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Supervisor employer: Wolves of Tokyo
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and individuality are celebrated. With a strong focus on employee growth, our Supervisors benefit from transparent TRONC payments, internal progression opportunities, and access to free therapy through Self Space. Located in the heart of West London, our dynamic venue not only offers a thrilling atmosphere but also hosts regular team events and incentive trips, ensuring that every day at Incipio is as rewarding as it is enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wolves of Tokyo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wolves of Tokyo
Don't be shy about reaching out to Wolves of Tokyo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wolves of Tokyo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wolves of Tokyo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
