At a Glance
- Tasks: Drive operations and elevate guest experiences in a vibrant Japanese restaurant.
- Company: Join Incipio, a dynamic venue inspired by Tokyo's electric energy.
- Benefits: Enjoy health care, gym discounts, bonus potential, and exciting career development.
- Other info: Inclusive culture celebrating individuality; opportunities for growth and fun events.
- Why this job: Be part of a unique dining experience blending tradition with modern flair.
- Qualifications: Experience in premium restaurants and a passion for Japanese cuisine.
The predicted salary is between 30000 - 40000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Assistant Manager with a love for elevated dining experiences & incredible produce. A vibrant, buzzing Japanese restaurant and rooftop cocktail bar, this dynamic venue channels the electric energy of Tokyo after dark. Inspired by the moody allure of Japanese Noir cinema, it blends shadowy intrigue with neon-lit vibrancy, offering a fresh and modern take on Japanese cuisine and culture in West London.
The menu reimagines classic dishes with bold flavours and innovative techniques, while expertly crafted cocktails pay homage to Japan’s drinking culture. Whether indulging in exquisite sashimi or sipping highballs under the city skyline, guests are immersed in an atmosphere where tradition meets the avant‑garde, and every night feels cinematic.
The Role
As an Assistant Manager, you’ll drive operations, elevate guest experience, and help build the culture of Wolves of Tokyo. Our Assistant Managers are pro‑active, detailed, operational leaders for their teams. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team.
We Expect You To
- Have experience in elevated restaurants, understanding how to manage a dining room as well as a bar.
- Bring a genuine passion for Japanese cuisine and culture, from the craftsmanship of sushi to the subtle tasting notes of sake.
- Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion.
- Lead joyous, guest focused, shifts, managing everything from atmosphere to standards.
- Empower your team to develop through the career pathway, giving clear and example lead feedback.
- Obsess over service standards.
- Ensure safety of your guests, your team, and your venue at all times.
- Communicate with impact – clearly, effectively, and with intention.
- Always taking the time to review and follow up.
- Be an effective leader who is approachable, honest and supportive in driving the business forward.
Who You’ll Be
- A Proven leader with experience in a premium restaurant.
- Have energy, passion, and resilience.
- A structured mindset, setting clear expectations and empowering your team.
- Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the company’s success.
- Engaged in wider Incipio culture, living and breathing our values.
- Curiosity and courage – always questioning, improving, and innovating.
- You have a discipline for implementing exceptional standards.
- Knowledge of Japanese culture, dining and sake desirable.
- Fun! Capable of integrating seamlessly into Incipio’s culture.
Benefits & Best Bits
- Medicash Health Care Package: Dental, Optical and Health insurance.
- Gym membership discounts + other rewards.
- Huge bonus potential.
- Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio.
- Hugely exciting career development, with opportunities to grow and expand in this role as the business grows.
- Bonus capacity paid annually.
- Company awards and events.
- Sickness & Compassionate Pay.
- Incentive trips (Think Wine trips to Portugal and Ski Trips to France).
- Enhanced Maternity, Paternity and Adoption leave.
- Incipio FC + Seasonal Socials.
- 50% discount for food and drink in all our venues.
- Length in service; earn additional holiday after 2 years continuous service.
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Assistant Manager employer: Wolves of Tokyo
Incipio is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about elevated dining experiences. Located in the heart of West London, our dynamic Japanese restaurant and rooftop cocktail bar offers not only competitive benefits like a Medicash Health Care Package and exciting career development opportunities but also a unique atmosphere where creativity and innovation thrive. Join us to be part of a team that values individuality and celebrates diverse perspectives while delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wolves of Tokyo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wolves of Tokyo
Don't be shy about reaching out to Wolves of Tokyo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wolves of Tokyo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wolves of Tokyo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
