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- Tasks: Lead daily operations for Sweaty Betty's global wholesale business and ensure smooth order management.
- Company: Join a vibrant activewear brand empowering women through fitness and community.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic work environment with a commitment to diversity, equity, and inclusion.
- Why this job: Be part of a mission-driven team making a real impact in women's fitness.
- Qualifications: 3-5 years in wholesale or retail operations, strong organisational skills, and team leadership experience.
The predicted salary is between 30000 - 40000 £ per year.
The Wholesale Operations Executive plays a key role in ensuring the seamless operational performance of Sweaty Betty's global wholesale business. Reporting to the Operations Manager, this role acts as the day‑to‑day operational lead, responsible for order management, fulfilment accuracy, and partner experience across multiple markets and accounts. The Operations Executive manages the Wholesale Operations Administrator, driving process excellence, operational efficiency, and cross‑functional collaboration. They act as the link between commercial, logistics, and finance functions – ensuring smooth order flow, accurate data management, and timely resolution of operational challenges. This is a pivotal role in maintaining the reliability, precision, and service standards that underpin Sweaty Betty's global growth.
This is an exciting opportunity for a Wholesale Operations Executive to join us on our mission to empower women through fitness and beyond by positively contributing and supporting the Wholesale & 3P Team.
Key Responsibilities- Operational Leadership & Coordination
- Lead the daily execution of the Wholesale fulfilment process across multiple partners, ensuring on‑time and accurate delivery.
- Supervise the Wholesale Operations Administrator, ensuring prioritisation, workload balance, and adherence to service standards.
- Monitor order flow from creation to fulfilment, identifying and resolving issues proactively.
- Ensure trading terms, pricing, and delivery conditions are correctly applied in all transactions.
- Support the Senior Manager in driving operational improvements and embedding global best practice.
- Order Management & Fulfilment
- Oversee end‑to‑end order processing including order creation, allocation, shipment tracking, and invoicing.
- Liaise closely with Distribution and Logistics teams to manage fulfilment timelines and troubleshoot delivery issues.
- Partner with Customer Service to ensure accurate communication with wholesale partners and timely resolution of queries.
- Track OTIF (On‑Time‑In‑Full) performance, identify root causes of shortfalls, and implement corrective actions.
- Maintain strong awareness of key delivery windows and product launches to support sales execution.
- Process & Data Integrity
- Ensure accuracy of data across ERP, B2B, and CRM platforms – including pricing, terms, and product information.
- Support the implementation of operational process improvements to enhance efficiency, visibility, and control.
- Maintain order documentation and ensure compliance with trading, invoicing, and audit requirements.
- Monitor inventory status and liaise with Planning to align stock availability to partner requirements.
- Cross‑Functional Collaboration
- Collaborate with Sales, Finance, Product, and Marketing teams to align operational delivery with commercial priorities.
- Partner with the Operations Manager or Head of Operations on system enhancements, reporting tools, and performance dashboards.
- Support the preparation of performance summaries, fulfilment reports, and partner scorecards.
- Contribute to continuous improvement initiatives and process reviews across global operations.
- Team Leadership & Development
- Provide daily guidance and support to the Wholesale Operations Administrator.
- Ensure clear allocation of tasks, adherence to process, and development of operational capability.
- Support onboarding, training, and performance management of the Administrator.
- Foster a collaborative and accountable culture within the operational team.
- 3‑5 years' experience in wholesale, 3P, or retail operations within fashion, sportswear, or lifestyle brands.
- Strong working knowledge of order management, fulfilment, and operational processes.
- Experience working cross‑functionally with Sales, Logistics, Finance, and Customer Service teams.
- High attention to detail and data accuracy within ERP or B2B systems (SAP preferred).
- Proactive problem solver with excellent organisational and communication skills.
- Confident handling multiple priorities in a fast‑paced, international environment.
- Team leadership or supervisory experience advantageous.
- Proficiency in Excel and data reporting tools.
We are committed to creating a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self." We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
Wholesale Operations Executive – 18 Month FTC - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wholesale Operations Executive – 18 Month FTC - Sweaty Betty
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Sweaty Betty. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Sweaty Betty’s values, products, and recent news. Show them you’re not just another candidate but someone who truly gets their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your experience and how it aligns with the Wholesale Operations Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Sweaty Betty community.
We think you need these skills to ace Wholesale Operations Executive – 18 Month FTC - Sweaty Betty
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in wholesale operations. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled operational challenges in the past. We love proactive problem solvers, so let us know how you’ve made a difference in previous roles!
Highlight Team Collaboration: Since this role involves working closely with various teams, mention any cross-functional projects you've been part of. Show us how you can collaborate effectively to drive operational excellence.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at WOLVERINE
✨Know Your Operations Inside Out
Before the interview, dive deep into the operational processes of wholesale and fulfilment. Understand how order management works and be ready to discuss your experience with similar systems, especially if you've used ERP or B2B platforms like SAP.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've tackled operational challenges in the past. Highlight your proactive approach to resolving issues and improving processes, as this role requires a keen eye for detail and a knack for troubleshooting.
✨Emphasise Cross-Functional Collaboration
This position involves working closely with various teams. Be ready to discuss your experience collaborating with sales, logistics, and finance. Share how you’ve successfully aligned operational delivery with commercial priorities in previous roles.
✨Demonstrate Leadership Qualities
Even if you're not applying for a managerial role, showcasing your leadership skills is crucial. Talk about your experience guiding team members, managing workloads, and fostering a collaborative environment. This will show that you can support and develop others in the team.