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For Companies At a Glance
- Tasks: Support store management, assist customers, and maintain store presentation.
- Company: Wolverine Worldwide is a global leader in branded footwear and apparel.
- Benefits: Enjoy clothing allowances, bonuses, discounts, and health benefits.
- Why this job: Join a fun team, create memorable customer experiences, and grow your retail skills.
- Qualifications: Retail experience preferred; must be adaptable and passionate about our brands.
- Other info: Flexible hours including weekends and holidays; commitment to diversity and inclusion.
Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the brands that comprise the portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. The company empowers, engages and inspires consumers every step of the way.
We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. The role supports the team to work in alignment with our values and acts as the go-to person in the absence of the Store Manager. You are a role model for the team and calm under pressure, a fountain of knowledge on product and standards. You will assist with administrative and operational duties and store security as needed.
Key Responsibilities
- Support the store management team in all aspects of running the store, including opening and closing, cash handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
- Act as a role model by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for customers through authentic service that leaves a lasting impression.
- Achieve sales goals and performance metrics by driving the store’s success, acting as an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by the manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership of stock management and executing visual merchandising guidelines, contributing toward and delivering on store KPIs.
Knowledge, Skills, and Abilities Required
- Demonstrated retail sales success
- Experience in a customer-facing role. Supervisory experience is preferred but not essential
- Flexible and adaptable; comfortable working in a fast-paced environment
- Flexible schedule with availability to work mornings, evenings, weekends and holidays
- Passion for our brands and brand lifestyles
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (following successfully passing probation)
- Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we\\\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\\\’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Supervisor - 20 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - 20 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with the team and demonstrate your passion during any interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical way. Think of examples from your past experiences where you've created memorable customer experiences or handled challenging situations effectively.
✨Tip Number 3
Network with current employees or those in similar roles. Engaging with them can provide insights into the store culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Be ready to discuss your adaptability in fast-paced environments. Prepare specific examples that highlight your ability to manage multiple tasks while maintaining a positive attitude, as this is crucial for a Store Supervisor.
We think you need these skills to ace Store Supervisor - 20 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Store Supervisor position at Sweaty Betty. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant retail experience, particularly any supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales goals and provide excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and its lifestyle. Mention specific examples of how you've created memorable customer experiences in previous roles and how you can contribute to the team at Sweaty Betty.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Research the brand's values and mission, and be ready to discuss how they resonate with you personally.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to create memorable experiences for customers, as this is crucial for the role.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle pressure and manage a team in the absence of the Store Manager. Think of scenarios where you successfully resolved conflicts or maintained composure under stress.
✨Understand Retail Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail, such as sales goals and inventory management. Be prepared to discuss how you can contribute to achieving these metrics in your role.
