At a Glance
- Tasks: Lead a dynamic team, drive sales, and create amazing customer experiences.
- Company: Join Sweaty Betty, a global leader in activewear, dedicated to empowering consumers.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Why this job: Be part of a vibrant culture that values diversity, teamwork, and personal growth.
- Qualifications: Management experience in retail, strong sales background, and exceptional customer service skills required.
- Other info: Flexible schedule needed; must be adaptable in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our Store Managers are incredible, inspiring, and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.
Key Responsibilities
- Be a role model – You\’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIs.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused.
- Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
- Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Knowledge, Skills, and Abilities Required
- Experience in a management role, at your best in a fast-paced and client-focused retail environment.
- Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
- Flexible and adaptable, you are comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks at once.
- Proficient in POS systems.
- Budget management experience, including payroll, expenses etc.
- Exceptional customer service and team management skills including a proven track record of developing others.
- Interest in and awareness of market trends in the retail industry.
Working Conditions
- Retail environment.
US Candidates Only
- Performing duties consistent with the Company\’s AAP/EEO goals and policies.
- High School diploma or equivalent.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\’t up for doing the hard work and breaking the mould, we wouldn\’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Manager Maternity Cover - 40 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Maternity Cover - 40 Hours - Sweaty Betty
✨Tip Number 1
Familiarize yourself with Sweaty Betty's brand values and mission. Understanding how they empower and inspire their consumers will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in managing teams in fast-paced retail environments. Be ready to discuss specific examples of how you've motivated your team and achieved sales targets, as this is crucial for the Store Manager role.
✨Tip Number 3
Prepare to discuss innovative strategies you've implemented to enhance customer loyalty. Sweaty Betty values creativity in boosting brand presence, so having concrete examples will set you apart from other candidates.
✨Tip Number 4
Demonstrate your adaptability and flexibility by sharing experiences where you've successfully managed change within a team. This is essential for the role, especially in a dynamic retail environment like Sweaty Betty.
We think you need these skills to ace Store Manager Maternity Cover - 40 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Brand: Before you start writing your application, take some time to understand Sweaty Betty's brand values and mission. Highlight how your personal values align with theirs in your cover letter.
Tailor Your CV: Make sure your CV reflects your experience in retail management and customer service. Use specific examples that demonstrate your ability to lead a team and achieve sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and your understanding of the retail environment. Mention any relevant experience you have in creating an inclusive and positive workplace culture.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For example, mention how you improved sales or enhanced customer satisfaction in your last position.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its values during the interview. Share personal experiences or stories that highlight your connection to the brand and how you embody its lifestyle.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Discuss specific situations where you motivated your team, achieved sales targets, or improved customer service, showcasing your ability to inspire others.
✨Understand the Importance of Customer Service
Be ready to discuss your approach to delivering exceptional customer service. Highlight any innovative strategies you've implemented to enhance customer loyalty and create memorable shopping experiences.
✨Familiarize Yourself with Retail Trends
Stay updated on current market trends in the retail industry. Be prepared to discuss how these trends can impact Sweaty Betty and how you would leverage them to drive sales and improve store performance.