At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded footwear and apparel.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Flexible hours, great training opportunities, and a commitment to inclusivity.
- Why this job: Be part of a dynamic team and make lasting connections with customers.
- Qualifications: Passion for our brand and excellent communication skills are key.
The predicted salary is between 12 - 13 £ per hour.
We are a global marketer of branded footwear, apparel, and accessories.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions
- Retail environment.
The Extras
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
Our DEI Commitment
We are committed to equal employment opportunities, including for all protected classes, and to creating an inclusive workplace for all employees. We adhere to the Company’s AAP/EEO goals and policies.
Store Assistant - Richmond, London - 8 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - Richmond, London - 8 Hours - Sweaty Betty
✨Tip Number 1
Get to know the brand! Before you step into that interview, make sure you’re clued up on Sweaty Betty’s products and values. This shows your passion and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd create amazing experiences for customers. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to chat about teamwork! Since you'll be working in a fast-paced environment, share examples of how you've collaborated with others to achieve goals or overcome challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sweaty Betty family!
We think you need these skills to ace Store Assistant - Richmond, London - 8 Hours - Sweaty Betty
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Sweaty Betty brand shine through. We want to see that you’re not just looking for any job, but that you genuinely love our products and what we stand for.
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it’s not directly in retail. We appreciate skills like communication and customer service, so don’t be shy about showcasing those in your application!
Be Professional Yet Friendly: While we want to see your personality, remember to keep your tone professional. A friendly approach can make a big difference, especially since we’re all about creating amazing experiences for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WOLVERINE
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Sweaty Betty’s products and brand ethos. Dive into their latest collections and understand what makes them unique. This will not only impress your interviewers but also help you connect with customers authentically.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you built rapport with customers and handled challenging situations. This is key for a Store Assistant role, so be ready to share your stories!
✨Demonstrate Your Flexibility
Since the job requires a flexible schedule, be prepared to discuss your availability openly. Highlight any previous experience working weekends or holidays, and express your willingness to adapt to the store's needs. This shows you're committed and ready to jump in when needed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, upcoming product launches, or training opportunities. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.