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For Companies At a Glance
- Tasks: Assist customers, achieve sales targets, and maintain store standards.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Why this job: Be part of a passionate team that values customer experience and inclusivity.
- Qualifications: Flexible schedule; retail experience preferred but not essential.
- Other info: Access to fitness classes and health cash plan after probation.
Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide supports a portfolio including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire our consumers every step of the way.
Our team members are the beating heart of our stores, bringing passion to work every day and delivering an amazing experience for every customer. From the moment they enter the store to when they leave, you will be responsible for ensuring our customers have an exceptional experience, whether helping them pick a new pair of shoes or styling an outfit.
Key Responsibilities
- Creating amazing experiences for customers through authentic service that leaves a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with customers, educate them on products, and work to build rapport and lasting relationships.
- Store standards: maintain store standards front and back, including visual merchandising, managing deliveries, replenishment, loss prevention, and health & safety procedures.
- Be responsible for cash management and adhere to policies for security, health & safety, and stock accuracy.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays
- Retail sales experience is preferred, but not required
- Passion for our brands and brand lifestyles
- Excellent communication skills
- A positive and professional attitude
- Enthusiasm to learn and share product knowledge
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
- Performing duties consistent with the Company\’s AAP/EEO goals and policies
- High School diploma or equivalent
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we are on a journey. We are committed to working across our business and with our DEI committee to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Assistant - 8 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from previous experiences where you went above and beyond for a customer. This will highlight your ability to create memorable experiences, which is key for this role.
✨Tip Number 3
Be ready to discuss how you handle working under pressure in a fast-paced environment. Think of specific situations where you successfully managed multiple tasks or dealt with challenging customers, as this will demonstrate your suitability for the role.
✨Tip Number 4
Show enthusiasm for learning about the products and sharing that knowledge with customers. You might want to mention any personal experiences with fitness or fashion that align with Sweaty Betty's lifestyle, as this can set you apart from other candidates.
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Store Assistant position at Sweaty Betty. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your passion for the Sweaty Betty brand and its lifestyle. Mention specific examples of how you can contribute to creating memorable customer experiences and achieving sales goals. Make it personal and engaging to stand out.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission.
✨Prepare for Customer Interaction Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would create memorable experiences for customers, as this is a key responsibility of the role.
✨Highlight Your Flexibility
Since the position requires a flexible schedule, be prepared to discuss your availability, including weekends and holidays. This shows that you are committed and willing to meet the needs of the store.
✨Demonstrate Team Spirit
Wolverine Worldwide values teamwork, so be sure to highlight any previous experiences where you worked effectively in a team. Discuss how you can contribute to a positive store environment and support your colleagues.
