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For Companies At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles worldwide.
- Benefits: Enjoy 60% off merchandise, generous holiday, and fitness class budget.
- Why this job: Be part of a passionate team that values diversity and inclusion.
- Qualifications: Flexible schedule; retail experience is a plus but not required.
- Other info: Quarterly bonuses and excellent training opportunities await you!
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that\’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays
- Retail sales experience is preferred, but not required
- Passion for our brands and brand lifestyles
- Excellent communication skills
- A positive and professional attitude
- Enthusiasm to learn and to share your product knowledge
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
- Performing duties consistent with the Company\’s AAP/EEO goals and policies
- High School diploma or equivalent
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\’t up for doing the hard work and breaking the mould, we wouldn\’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Assistant - 8 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not retail-specific. Highlighting your ability to create positive customer interactions can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the role by engaging with the brand on social media or visiting their stores. This not only gives you insights into their customer experience but also shows your genuine interest in being part of the team.
✨Tip Number 4
Be ready to discuss how you would handle specific scenarios in a fast-paced retail environment. Think about examples where you've successfully managed pressure or resolved customer issues to demonstrate your problem-solving skills.
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Passion: Express your enthusiasm for the Sweaty Betty brand and its lifestyle in your application. Mention any personal experiences with their products or how you embody their values of empowerment and customer service.
Highlight Relevant Experience: If you have retail experience, make sure to detail it in your CV. Even if you don't, focus on transferable skills such as communication, teamwork, and customer service that would be beneficial in a retail environment.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your personality and why you want to work at Sweaty Betty. Use this opportunity to connect your values with the company's DEI commitment.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission.
✨Prepare for Customer Service Scenarios
Since the role focuses heavily on customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you provided excellent service or resolved a customer's issue.
✨Understand the Importance of Store Standards
Familiarise yourself with the expectations around maintaining store standards and visual merchandising. Be prepared to discuss how you would contribute to creating an inviting shopping environment and why it matters for customer experience.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours, including weekends and holidays. Emphasise your ability to work well in a team and adapt to the fast-paced retail environment, as these qualities are essential for success in this role.
