At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Why this job: Be part of a passionate team that empowers and inspires customers every day.
- Qualifications: Flexible schedule, great communication skills, and a passion for our brands.
- Other info: Diverse and inclusive culture with a commitment to personal growth.
The predicted salary is between 11 - 14 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world.
Store Assistant - 32 Hours - Saucony employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 32 Hours - Saucony
✨Tip Number 1
Get to know the brand! Dive into Saucony's products and values. When you walk into that interview, show your passion for their footwear and how it aligns with your own lifestyle. This will help you connect with the team and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to create amazing experiences for customers. Whether it's handling a tricky situation or simply making someone smile, being prepared will set you apart from the rest.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn or through social media. Ask them about their experiences and any tips they might have for landing a role at Saucony. Plus, it shows your initiative and genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can tailor your application to highlight your relevant skills and experiences that match the job description perfectly. Don’t miss out on this opportunity!
We think you need these skills to ace Store Assistant - 32 Hours - Saucony
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for our brands shine through! We love candidates who are genuinely excited about what we do and can convey that passion in their words.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Store Assistant role. We want to see how you can contribute to creating amazing customer experiences!
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us get to know the real you in your application. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at WOLVERINE
✨Know the Brand Inside Out
Before your interview, make sure you research Saucony and Wolverine Worldwide. Understand their mission, values, and product lines. This will not only show your enthusiasm but also help you connect your personal experiences with their brand ethos during the conversation.
✨Showcase Your Customer Service Skills
Since the role is all about creating amazing customer experiences, prepare examples from your past where you went above and beyond for a customer. Think of specific situations that highlight your communication skills and ability to build rapport, as these are key in retail.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or achieving sales targets. Practise your responses to these scenarios, focusing on how you would maintain professionalism and ensure customer satisfaction.
✨Dress the Part
As you're applying for a position in retail, it's important to dress appropriately for the interview. Wear something that reflects the brand's style while still being professional. This shows that you understand the brand's image and are ready to represent it.