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For Companies At a Glance
- Tasks: Help customers find the perfect outfits and create memorable shopping experiences.
- Company: Join Sweaty Betty, a global leader in activewear with a passion for empowering women.
- Benefits: Enjoy a generous clothing allowance, 60% discount, and quarterly bonuses.
- Why this job: Be part of a vibrant team that values diversity and promotes an inclusive culture.
- Qualifications: Flexible schedule required; retail experience is a plus but not essential.
- Other info: Access to fitness classes and a health cash plan after probation.
Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide supports a portfolio including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire our consumers every step of the way.
Our team members are the beating heart of our stores, bringing passion to work every day and delivering an amazing experience for every customer. From the moment they enter the store to when they leave, you will be responsible for ensuring our customers have an exceptional experience, whether helping them pick a new pair of shoes or styling an outfit.
Key Responsibilities
- Creating amazing experiences for customers through authentic service that leaves a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with customers, educate them on products, and work to build rapport and lasting relationships.
- Store standards: maintain store standards front and back, including visual merchandising, managing deliveries, replenishment, loss prevention, and health & safety procedures.
- Be responsible for cash management and adhere to policies for security, health & safety, and stock accuracy.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays
- Retail sales experience is preferred, but not required
- Passion for our brands and brand lifestyles
- Excellent communication skills
- A positive and professional attitude
- Enthusiasm to learn and share product knowledge
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
- Performing duties consistent with the Company\’s AAP/EEO goals and policies
- High School diploma or equivalent
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we are on a journey. We are committed to working across our business and with our DEI committee to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Assistant - 20 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 20 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their ethos and the lifestyle they promote will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they're not in retail. Highlight how you've created memorable experiences for customers in any setting, as this aligns with the core responsibilities of the role.
✨Tip Number 3
Show enthusiasm for learning about the products. Be ready to share how you would educate customers about the latest collections and styles, as this is key to building lasting relationships and promoting customer loyalty.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing examples from past experiences. Retail can be fast-paced, so showcasing your adaptability and positive attitude in challenging situations will make you stand out.
We think you need these skills to ace Store Assistant - 20 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position at Sweaty Betty. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for retail and the Sweaty Betty brand. Mention specific experiences that demonstrate your customer service skills and ability to work in a fast-paced environment.
Highlight Relevant Experience: In your CV, emphasise any previous retail experience or customer service roles. Use bullet points to clearly outline your achievements and how they relate to the responsibilities of the Store Assistant role.
Show Enthusiasm for the Brand: Make sure to convey your enthusiasm for Sweaty Betty and its products in both your CV and cover letter. Discuss how you embody the brand's values and how you can contribute to creating memorable customer experiences.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, whether it's wearing their clothing or participating in fitness activities they promote.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to create memorable experiences for customers, as this aligns with the core responsibilities of the role.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales metrics and be prepared to discuss how you can contribute to achieving them. Think of specific strategies you might use to engage customers and drive sales in a retail environment.
✨Emphasise Flexibility and Teamwork
Since the role requires a flexible schedule, be ready to discuss your availability, including weekends and holidays. Also, highlight your ability to work well in a team, as collaboration is key in a retail setting.
