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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded footwear and apparel, dedicated to empowering consumers.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, quarterly bonuses, and access to fitness classes.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth while making a difference.
- Qualifications: Flexible availability, excellent communication skills, and a passion for our brands are essential.
- Other info: Opportunities for training, development, and a supportive work culture await you!
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that\’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with our wonderful customers and educating them on our products, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping with loss prevention, and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policies and procedures for security, health & safety, and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
US Candidates Only
- Performing duties consistent with the Company\’s AAP/EEO goals and policies.
- High School diploma or equivalent.
Working Conditions
- Retail environment.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing, and challenging ourselves and our partners.\”
We know we\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\’t up for doing the hard work and breaking the mould, we wouldn\’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.
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Store Assistant - 16 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 16 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from previous experiences where you went above and beyond for a customer. This will highlight your ability to create amazing experiences, which is key for this role.
✨Tip Number 3
Be ready to discuss how you can contribute to achieving sales targets. Think about strategies you've used in the past to drive sales or engage customers, as this will show your proactive approach to the role.
✨Tip Number 4
Demonstrate your enthusiasm for fitness and lifestyle brands during your conversation. Sharing your personal experiences with Sweaty Betty products or similar brands can help you stand out as a candidate who truly embodies the brand's lifestyle.
We think you need these skills to ace Store Assistant - 16 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've created positive experiences for customers in previous roles, as this is a core responsibility of the position.
Highlight Flexibility and Availability: Mention your flexible schedule and willingness to work weekends and holidays. This is important for retail positions, so make sure to include it prominently in your application.
Express Passion for the Brand: Demonstrate your enthusiasm for Sweaty Betty and its products in your application. Share any personal experiences with the brand or how you embody its lifestyle, as this will resonate well with the hiring team.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission of empowering consumers.
✨Prepare for Customer Interaction Scenarios
Since the role involves creating amazing customer experiences, be ready to discuss how you would handle various customer scenarios. Think about times you've provided excellent service or resolved issues in a retail setting, even if it's from previous jobs or volunteer work.
✨Understand the Importance of Teamwork
Wolverine Worldwide values team members who can work well together. Be prepared to talk about your experience working in teams, how you contribute to a positive atmosphere, and how you support your colleagues in achieving common goals.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible schedule and the ability to thrive in a fast-paced environment. Highlight your adaptability by sharing examples of how you've successfully managed changing priorities or worked under pressure in previous roles.
