Store Assistant - 16 Hours - Saucony
Store Assistant - 16 Hours - Saucony

Store Assistant - 16 Hours - Saucony

City of London Full-Time No home office possible
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WOLVERINE

At a Glance

  • Tasks: Create amazing customer experiences and help them find the perfect products.
  • Company: Join a global brand known for empowering and inspiring consumers.
  • Benefits: Enjoy a generous clothing allowance, discounts, and bonuses.
  • Why this job: Be part of a passionate team in a vibrant retail environment.
  • Qualifications: Flexible schedule, excellent communication skills, and a positive attitude.
  • Other info: Great training opportunities and a commitment to diversity and inclusion.

Overview

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that\\\’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Responsibilities

  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
  • Achieving sales targets and performance metrics.
  • Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
  • Store Standards – maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
  • Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Knowledge, Skills and Abilities Required

  • Flexible schedule and availability to work weekends and holidays
  • Retail sales experience is preferred, but not required
  • Passion for our brands and brand lifestyles
  • Excellent communication skills
  • A positive and professional attitude
  • Enthusiasm to learn and to share your product knowledge
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere

Working Conditions

  • Retail environment

The Extras

  • Generous clothing allowance
  • Excellent training & development opportunities
  • Quarterly bonuses
  • 60% off all Sweaty Betty merchandise
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust – advice & support tool
  • Dedicated budget to attend fitness classes (per store)
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
  • Enhanced Family Leave policy

DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”

We know we\\\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\\\’t up for doing the hard work and breaking the mould, we wouldn\\\’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

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Store Assistant - 16 Hours - Saucony employer: WOLVERINE

Wolverine Worldwide is an exceptional employer that prioritises employee growth and development, offering generous benefits such as a clothing allowance, quarterly bonuses, and access to fitness classes. Our vibrant work culture fosters inclusivity and empowerment, ensuring that every team member feels valued and inspired to deliver outstanding customer experiences in our Saucony store. With a commitment to diversity, equity, and inclusion, we strive to create a supportive environment where everyone can thrive.
WOLVERINE

Contact Detail:

WOLVERINE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Assistant - 16 Hours - Saucony

Tip Number 1

Get to know the brand! Before your interview, dive into everything Saucony and Wolverine Worldwide. Familiarise yourself with their products and values so you can show your passion and knowledge during the chat.

Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate how you'd create amazing experiences for customers. Role-play with a friend or family member to get comfortable with your responses.

Tip Number 3

Be ready to share your own experiences! Whether it’s retail or just dealing with people, have a few stories up your sleeve that highlight your communication skills and ability to work under pressure.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and are ready to take that first step towards an exciting career with us.

We think you need these skills to ace Store Assistant - 16 Hours - Saucony

Customer Service
Sales Skills
Communication Skills
Relationship Building
Visual Merchandising
Cash Management
Stock Replenishment
Health & Safety Compliance
Flexibility
Ability to Work Under Pressure
Enthusiasm for Brand Products
Retail Sales Experience
Positive Attitude
Learning Agility

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for our brands shine through! We love candidates who are genuinely excited about what we do and can convey that passion in their words.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Store Assistant role. We want to see how you can contribute to creating amazing customer experiences!

Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us get to know the real you in your application. Share your unique experiences and how they’ve shaped your approach to customer service.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!

How to prepare for a job interview at WOLVERINE

Know the Brand Inside Out

Before your interview, make sure you research Saucony and its parent company, Wolverine Worldwide. Understand their mission, values, and product lines. This will not only show your enthusiasm but also help you connect your personal experiences with their brand ethos during the conversation.

Showcase Your Customer Service Skills

Since the role is all about creating amazing customer experiences, prepare examples from your past where you went above and beyond for a customer. Think of specific situations that highlight your communication skills and ability to build rapport, as these are key to succeeding in this position.

Demonstrate Flexibility and Team Spirit

The job requires a flexible schedule, so be ready to discuss your availability openly. Also, share instances where you've worked well in a team or adapted to changing circumstances. This will show that you're a team player who can thrive in a fast-paced retail environment.

Prepare Questions That Matter

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture, such as inquiries about training opportunities or how they support employee development. This shows you're serious about your potential future with them.

Store Assistant - 16 Hours - Saucony
WOLVERINE
Location: City of London
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