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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded apparel and accessories, dedicated to empowering consumers.
- Benefits: Enjoy 60% off merchandise, generous holiday, bonuses, and fitness class budgets.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth.
- Qualifications: Flexible availability, excellent communication skills, and a passion for our brand are essential.
- Other info: Opportunities for training, development, and a supportive work culture await you!
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Sweaty Betty.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. You will be responsible for making sure our customers have an exceptional experience.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions
Retail environment.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary.
We care about our people, our community and world. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self.
Store Assistant - 12 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 12 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not retail-specific. Highlighting your ability to create positive customer interactions can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the role by engaging with the brand on social media or visiting a store. This not only gives you insights into their customer experience but also shows your genuine interest in being part of the team.
✨Tip Number 4
Be ready to discuss how you would handle specific scenarios in a fast-paced retail environment. Think about examples where you've successfully managed pressure or resolved customer issues to demonstrate your problem-solving skills.
We think you need these skills to ace Store Assistant - 12 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Customer Service Skills: Since the role focuses on creating amazing customer experiences, include specific examples in your application that demonstrate your customer service skills and ability to build rapport with customers.
Highlight Relevant Experience: If you have retail experience, make sure to mention it. Even if you don't, emphasise any transferable skills or experiences that showcase your ability to work in a fast-paced environment and meet sales targets.
Express Your Passion: Convey your enthusiasm for Sweaty Betty and its brand values in your application. Mention any personal connections to the brand or lifestyle that can help you stand out as a candidate who truly aligns with their mission.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission.
✨Prepare for Customer Service Scenarios
Since the role focuses heavily on customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you provided excellent service or resolved issues effectively.
✨Understand the Importance of Store Standards
Familiarise yourself with the key responsibilities related to maintaining store standards and visual merchandising. Be prepared to discuss how you would contribute to creating an inviting shopping environment for customers.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to work in a fast-paced environment and your willingness to adapt to different roles within the team. Mention any previous experience working weekends or holidays, as this shows your commitment to the job.
