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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded footwear and apparel.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Flexible hours, excellent training, and a supportive culture await you!
- Why this job: Be part of a passionate team that empowers customers and celebrates diversity.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills are key.
Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands that comprise the portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire our consumers every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their passion to work every day, and going above and beyond to ensure an amazing experience for every customer. From the moment they enter the store to when they leave, you will be responsible for ensuring our customers have an exceptional experience.
Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with customers and educate them on our product, striving to build rapport and lasting relationships.
- Store standards—maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health and safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security, health & safety, and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays
- Retail sales experience is preferred, but not required
- Passion for our brands and brand lifestyles
- Excellent communication skills
- A positive and professional attitude
- Enthusiasm to learn and to share product knowledge
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
- Performing duties consistent with the Company\’s AAP/EEO goals and policies
- High School diploma or equivalent
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion and create an equitable business. We are committed to equal employment opportunities and to considering ALL applicants for jobs and making our job advertising more inclusive.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business: to create a culture of belonging that empowers everyone to be their best authentic self, celebrate different perspectives, and continuously learn, develop and challenge ourselves and our partners.
We are on a journey and strive to be part of the solution. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.
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Store Assistant - 12 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 12 Hours - Sweaty Betty
✨Tip Number 1
Get to know the brand! Dive into Sweaty Betty's mission and values. When you walk into that interview, show us how your passion aligns with our commitment to empowering customers. It’ll make a huge difference!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can create amazing experiences for customers. We want to see how you’d handle different situations, so be ready to share your ideas during the interview.
✨Tip Number 3
Be prepared to discuss sales targets! Brush up on your knowledge of retail metrics and think about how you can contribute to achieving those goals. We love candidates who are results-driven and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Sweaty Betty team!
We think you need these skills to ace Store Assistant - 12 Hours - Sweaty Betty
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Sweaty Betty shine through! We want to see how much you love our brand and the lifestyle it represents. Share any personal experiences or connections you have with our products.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We’re looking for team members who can create amazing customer experiences, so mention any past retail experience or customer service roles you've had.
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and be yourself – we want to get to know the real you! This will help us see how you'd fit into our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you’re serious about joining the Sweaty Betty family!
How to prepare for a job interview at WOLVERINE
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Sweaty Betty’s products and brand ethos. Understand their mission to empower and inspire consumers, and think about how you can embody that in your role as a Store Assistant.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you created memorable experiences for customers and how you can apply that to help achieve sales targets at Sweaty Betty.
✨Demonstrate Your Passion
Let your enthusiasm for the brand shine through during the interview. Talk about your personal connection to Sweaty Betty’s lifestyle and how it aligns with your values. This will show that you’re not just looking for a job, but you genuinely care about the brand.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, be prepared to discuss how you handle pressure. Share specific instances where you successfully managed multiple tasks or dealt with challenging situations while maintaining a positive attitude.