Store Assistant - 12 Hours - Sweaty Betty
Store Assistant - 12 Hours - Sweaty Betty

Store Assistant - 12 Hours - Sweaty Betty

Belfast Full-Time No home office possible
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At a Glance

  • Tasks: Create memorable customer experiences and achieve sales targets in a vibrant retail environment.
  • Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel with a mission to inspire consumers.
  • Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and quarterly bonuses.
  • Why this job: Be part of a passionate team that values diversity and offers growth opportunities in a fun atmosphere.
  • Qualifications: Flexible schedule required; retail experience preferred but not essential. Enthusiasm and communication skills are key.
  • Other info: Access to fitness budgets, sample sales, and a supportive culture focused on inclusion.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide\โ€™s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers โ€“ every step of the way.

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that\โ€™s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
  • Achieving sales targets and performance metrics.
  • Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
  • Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
  • Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Knowledge, Skills and Abilities Required

  • Flexible schedule and availability to work weekends and holidays
  • Retail sales experience is preferred, but not required
  • Passion for our brands and brand lifestyles
  • Excellent communication skills
  • A positive and professional attitude
  • Enthusiasm to learn and to share your product knowledge
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere

US Candidates Only

  • Performing duties consistent with the Company\โ€™s AAP/EEO goals and policies
  • High School diploma or equivalent

Working Conditions

  • Retail environment

The Extras

  • Generous clothing allowance
  • Excellent training & development opportunities
  • Quarterly bonuses
  • 60% off all Sweaty Betty merchandise
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan
  • Access to Retail Trust โ€“ advice & support tool
  • Dedicated budget to attend fitness classes (per store)
  • Access to Sample sales
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
  • Enhanced Family Leave policy

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the longโ€‘lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is โ€œto embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.โ€

We know we\โ€™re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\โ€™t up for doing the hard work and breaking the mould, we wouldn\โ€™t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

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Store Assistant - 12 Hours - Sweaty Betty employer: WOLVERINE

At Sweaty Betty, we pride ourselves on being an exceptional employer that values our team members as the heart of our stores. With a vibrant work culture that encourages personal growth and development, we offer generous benefits including a clothing allowance, training opportunities, and a commitment to diversity and inclusion. Join us in a dynamic retail environment where your passion for our brands can shine, and enjoy perks like substantial discounts and bonuses while making a meaningful impact on customer experiences.
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Contact Detail:

WOLVERINE Recruiting Team

StudySmarter Expert Advice ๐Ÿคซ

We think this is how you could land Store Assistant - 12 Hours - Sweaty Betty

โœจTip Number 1

Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with customers and demonstrate your passion during the interview.

โœจTip Number 2

Prepare to discuss your previous customer service experiences, even if they are not in retail. Highlight any situations where you went above and beyond for a customer, as this aligns with the role's focus on creating memorable experiences.

โœจTip Number 3

Show enthusiasm for learning about the products and sharing that knowledge with customers. You might want to think of examples where you've successfully educated someone about a product or service in the past.

โœจTip Number 4

Be ready to discuss how you handle pressure in fast-paced environments. Think of specific instances where you maintained a positive attitude while managing multiple tasks, as this is crucial for success in a retail setting.

We think you need these skills to ace Store Assistant - 12 Hours - Sweaty Betty

Customer Service Skills
Sales Skills
Communication Skills
Interpersonal Skills
Attention to Detail
Time Management
Teamwork
Problem-Solving Skills
Flexibility
Visual Merchandising
Cash Handling
Product Knowledge
Ability to Work Under Pressure
Positive Attitude

Some tips for your application ๐Ÿซก

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position at Sweaty Betty. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to create memorable customer experiences.

Write a Personalised Cover Letter: In your cover letter, express your passion for the Sweaty Betty brand and your enthusiasm for the role. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

How to prepare for a job interview at WOLVERINE

โœจShow Your Passion for the Brand

Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand or how it aligns with your lifestyle, as this will demonstrate your genuine interest in the role.

โœจPrepare for Customer Interaction Scenarios

Since the role involves creating memorable customer experiences, be ready to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues, even if they are from previous jobs or personal experiences.

โœจUnderstand the Importance of Teamwork

Highlight your ability to work well in a team, as collaboration is key in a retail environment. Be prepared to share examples of how you've successfully worked with others to achieve common goals or improve store performance.

โœจDemonstrate Flexibility and Adaptability

Retail can be unpredictable, so it's important to show that you're flexible and can adapt to changing situations. Discuss any experiences where you've had to adjust quickly to new challenges or changes in your work environment.

Store Assistant - 12 Hours - Sweaty Betty
WOLVERINE
Location: Belfast
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